Cloud CRM Consultant (Remote)
Veeva Systemsalmost 2 years ago
Budapest, HungaryMid Level
Responsibilities
- Drive customers toward Veeva and industry best practices.
- Translate complex business processes into technical requirements.
- Perform system configuration changes and data migrations.
- Activate new product features and ensure seamless integration.
- Troubleshoot system issues and provide timely solutions.
- Create training materials and conduct customer training sessions.
- Create analytical reports to support business decisions.
- Collaborate with internal teams to ensure client satisfaction.
Requirements
- At least 3 years of experience configuring, supporting, and implementing software solutions such as CRM systems.
- Customer-facing and/or consulting experience, including managing customer expectations.
- Bachelor’s degree or equivalent in a relevant subject.
- Excellent English verbal and written communication skills.
- Strong organizational, multitasking, independent-working, and continuous-learning abilities.
- Technical CRM experience, ideally Salesforce, is preferred.
- Master Data Management experience is preferred.
- Life sciences industry experience is preferred.
Benefits
- Remote, full-time work arrangement
- Occasional travel to the Budapest hub is required
- Private medical insurance
- Life assurance
- Cafeteria policy
- Veeva 1% giving
- Wellness reimbursement
- Stock bonus percentage
Categories
Solutions Engineering
About Veeva Systems
Veeva Systems builds cloud software and data products for life sciences, including Veeva CRM and the Veeva Vault suite for clinical, regulatory, and quality operations. It sells subscriptions and services to biopharma and related companies to manage R&D, compliance, and commercial workflows. Founded in 2007 and headquartered in Pleasanton, California, Veeva is publicly traded on the NYSE and has operated as a Public Benefit Corporation since 2021.