OpenAI

Software Engineer, ChatGPT Infrastructure

OpenAI
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6 months ago
San Francisco, CA, USASenior / Staff+
H1B sponsor

Base Salary

$347k - $445k/yr

Responsibilities

  • Build and evolve infrastructure platforms used by many engineers and services.
  • Design core abstractions, simple APIs, enforceable contracts, and safe defaults from real-world production constraints.
  • Improve reliability and performance through measurement, principled design, and iterative hardening.
  • Develop scalability primitives, reliability guardrails, observability systems, developer golden paths, and safe rollout mechanisms.
  • Partner with engineering and product teams to identify systemic pain points and create reusable solutions.
  • Own infrastructure outcomes end-to-end from design and implementation through rollout and operational maturity.

Requirements

  • Experience building and operating large-scale distributed systems in production with high throughput, concurrency, and failure handling.
  • Strong systems-design fundamentals including caching, consistency, queueing and backpressure, and resilient dependency management.
  • Ability to analyze latency distributions, tail behavior, and bottlenecks and turn findings into engineering work.
  • Track record of building platforms or shared infrastructure that improves velocity and correctness for other teams.
  • Excellent communication and collaboration skills for aligning on interfaces, navigating tradeoffs, and driving cross-team execution.
  • Preferred experience designing paved roads or golden paths through frameworks, libraries, or self-service tooling.
  • Preferred deep understanding of graceful degradation, circuit breakers, load shedding, rate limiting, and fault isolation.
  • Preferred experience with progressive delivery, correctness checks, automated rollout gates, and production validation.
  • Preferred strong API and contract design instincts and experience creating stable, evolvable, hard-to-misuse interfaces.
  • Preferred evidence of force-multiplier impact enabling many teams through well-crafted primitives.

Categories

OpenAI

About OpenAI

10,000+ employees

OpenAI builds and deploys large-scale AI models and tools—including ChatGPT, GPT-4–class models, DALL·E, and Whisper—sold via APIs and enterprise subscriptions to developers and businesses. It monetizes through usage-based API pricing and ChatGPT Plus/Team/Enterprise, and also reaches customers via Microsoft’s Azure OpenAI Service. Founded in 2015 and headquartered in San Francisco, it operates as a private partnership.

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