Forward Deployed Engineer
Happyrobot Inc.3 months ago
London, United KingdomSenior
Responsibilities
- Work directly with customers from onboarding through ongoing usage to integrate and optimize HappyRobot AI solutions.
- Build features, MVPs, scalable solutions, applications, and tools that improve customer outcomes.
- Develop full-stack solutions using React, TypeScript, Node.js, and Python.
- Design and iterate on AI/ML applications, including LLM prompting and tuning voices and transcribers.
- Manage APIs and third-party integrations.
- Collaborate with Product, Engineering, and Customer Success teams on tailored customer solutions.
- Prioritize and manage multiple projects under tight deadlines while iterating based on customer feedback.
- Travel approximately 50%–75% of the time for customer discovery, workshops, demos, and onsite collaboration.
Requirements
- Strong full-stack experience with React, TypeScript, and Node.js.
- Hands-on proficiency in Python.
- Experience building AI/ML applications, including LLM prompting and tuning.
- Experience managing APIs and integrating third-party systems.
- Excellent communication skills and the ability to explain technical concepts to non-technical stakeholders.
- Proven ability to prioritize and manage multiple projects under tight deadlines.
- Highly independent, ownership-oriented, and comfortable in a fast-paced environment.
Benefits
- Healthcare, dental, and vision coverage.
- Competitive salary and equity in a high-growth startup.
- Ownership and autonomy over projects with encouragement to ship.
- Approximately 50%–75% travel for customer-facing work.
Tech Stack
Categories
Forward Deployed
About Happyrobot Inc.
Happyrobot Inc. builds an enterprise platform for deploying and orchestrating autonomous AI agents that communicate over voice, email, and other channels, take actions, and integrate with core systems. It sells to large operations teams in logistics, utilities, and other industries, with customers including DHL and Naturgy. Founded in 2023 and headquartered in San Francisco, the privately held company is a Y Combinator (S23) alum backed by investors such as a16z and Base10.