2 days ago
Bengaluru, IndiaStaff+
Responsibilities
- Design and implement mainframe API solutions for telecom applications.
- Monitor mainframe console operations, system health, alerts, production jobs, and application performance.
- Provide technical guidance on mainframe architecture, batch processing, online transactions, storage, and resource utilization.
- Translate telecom business requirements into mainframe technical specifications.
- Develop operational procedures, workflows, and standard run books for console operations.
- Lead incident resolution, root cause analysis, remediation, and continuous improvement efforts.
- Coordinate with network operations, application development, support, and business stakeholders.
- Ensure secure coding, access controls, audit trails, regulatory compliance, and reliable change management.
- Mentor team members on mainframe APIs, console operations, and telecom workflows.
Requirements
- Eight to ten years of hands-on experience with core mainframe technologies and large-scale telecom applications.
- Advanced practical expertise in mainframe API design, configuration, and troubleshooting.
- Deep understanding of console operations, system monitoring, command execution, and message analysis.
- Experience with telecom billing processes, network service flows, and customer account management.
- Strong analytical and problem-solving skills for diagnosing incidents, interpreting logs, and recommending remediation.
- Ability to work effectively in a hybrid model and document work clearly.
- Excellent communication and stakeholder engagement skills, including explaining technical findings to nontechnical partners.
Benefits
- Hybrid day-shift work arrangement.
- Opportunity to lead initiatives supporting reliable telecom services and societal connectivity.
Categories
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.