Uniphore

Principal/Staff Forward Deployed Engineer

Uniphore
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1 month ago
Palo Alto, CA, USAStaff+

Base Salary

$226k - $311k/yr

Responsibilities

  • Own end-to-end solution development, technical strategy, architecture, design quality, and roadmaps for multiple high-stakes enterprise Agentic AI deployments.
  • Architect and validate robust, scalable, secure, compliant AI solutions across multiple industries.
  • Lead, guide, and mentor cross-functional Forward Deployed Engineering teams and engineers.
  • Act as a principal solution-design partner and trusted consultant to senior customer stakeholders.
  • Develop technical best practices, reusable frameworks, asset libraries, playbooks, whitepapers, and blog posts.
  • Drive innovation in RAG, multi-agent orchestration, retrieval optimization, SLM fine-tuning, and enterprise AI architecture.
  • Lead post-delivery optimization and adoption and establish customer feedback loops with product and platform teams.
  • Partner with Product and Platform Engineering to address customer requirements, functional gaps, and platform enhancements.
  • Establish standards for observability, monitoring, telemetry, governance, and auditable AI agents.
  • Represent Uniphore at industry events, thought-leadership forums, and strategic technical partnerships.

Requirements

  • 10+ years of relevant experience in enterprise technology, B2B, AI, or technology consulting.
  • Demonstrated experience leading complex engineering engagements and technical teams.
  • Experience leading or working with Forward Deployed Engineering teams in client-facing environments.
  • Mastery of AI solution architecture, including multi-agent systems, RAG, SLMs, LLMs, multimodal systems, and enterprise integration patterns.
  • Experience with data engineering, full-stack engineering, modern frameworks, and cloud or DevOps environments.
  • Significant experience designing and delivering enterprise AI solutions across multiple domains or industry verticals.
  • Exceptional communication, consulting, influencing, and senior stakeholder-management skills.
  • BS, MS, or PhD in Computer Science, Data Science, or a related discipline.
  • Advanced understanding of regulatory and compliance requirements for AI in business settings.
  • Experience establishing engineering processes, quality standards, and best practices across distributed teams.
  • Thought leadership or published contributions in the AI agentic ecosystem, OpenAI, LangChain/LangGraph, RAG, or Knowledge Graph communities.
  • Experience with SQL, Python, Go, Java, JavaScript, vector databases, retrieval optimization, SLM/LLM fine-tuning, GPU and infrastructure trends, prompt engineering, and agentic systems design and development.

Benefits

  • Annual incentive opportunity based on target achievement and pre-IPO stock options.
  • Medical, dental, vision, and 401(k) with company match.
  • Generous paid time off, paid holidays, a paid day off for the employee's birthday, and other paid leave policies.
  • Primary location preference is Palo Alto, California, USA.

Categories

Forward Deployed
Uniphore

About Uniphore

501-1,000 employees
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