3 months ago
London, United KingdomStaff+
Responsibilities
- Support field sales by explaining the value of Kong API Management and Connectivity solutions.
- Build trusted customer relationships from discovery and requirements gathering through product reviews, demos, and production.
- Support proofs of concept throughout the evaluation process.
- Onboard and train new customers and identify revenue potential with existing customers.
- Coordinate with support, product, and engineering teams to prioritize customer needs.
- Create technical documentation for DevOps, implementation, and services engagements.
- Contribute to lead generation through blog posts, webinars, and industry events.
Requirements
- 7+ years of pre-sales Solutions Engineering or relevant experience at a SaaS, open-source, or enterprise software company.
- Experience working with open-source technology.
- Foundational understanding of API management, integration, cloud computing trends, and open-source business models.
- Ability to present to and lead discussions with C-level and director-level executives, Product Managers, and Engineers.
- Experience with API gateways or service meshes is preferred.
- Experience with Docker or Kubernetes is a bonus.
- Strong knowledge of NGINX, HTTP, AWS, Postgres, and/or Cassandra is a bonus.
- Fluency working with Linux operating systems is a bonus.
- Familiarity with DevOps and CI/CD pipelines is a bonus.
- Knowledge of DCOS/Mesos and Docker Swarm is a plus.
Tech Stack
Categories
Solutions Engineering
About Kong
Kong builds an open-source and commercial platform for API and AI connectivity, including Kong Gateway, Kong Konnect, and service mesh tools (Kuma/Kong Mesh) to secure, manage, and observe APIs and LLM traffic across clouds. It sells subscriptions and cloud services for API lifecycle management, security, and traffic governance to enterprises and platform teams. Founded in 2017 and headquartered in San Francisco, Kong is privately held.