Senior Technical Architect
Salesforce2 months ago
Melbourne, Australia or Auckland, New ZealandSenior
Responsibilities
- Architect scalable and standardized solutions aligned with customer business and technical requirements.
- Lead overall engagement architecture and coordinate the work of multiple architects.
- Guide solution evaluation, project vision, implementation approaches, and key project artifacts.
- Advise enterprise architects, business users, executives, account teams, engineering, and product management.
- Direct and mentor customers, partners, and colleagues in technical delivery and executive communication.
- Support project planning and implementation with project and engagement managers.
- Identify and lead internal innovation, knowledge-sharing, and team-development initiatives.
- Support pre-sales activities when required and participate in community volunteering activities.
Requirements
- Experience with enterprise architecture areas including cloud, integration technologies, and master data management.
- Ability to analyze, design, and optimize business processes through technology and integration.
- Experience guiding customers and project members in deploying emerging technology for business use cases.
- Ability to work independently and in distributed teams while taking ownership of problems.
- Strong presentation, communication, facilitation, relationship-building, and learning abilities.
- Ability to travel regionally and occasionally internationally based on customer needs.
- Ability and willingness to complete Salesforce certifications and continuously learn the Salesforce product suite.
- Prior Public Sector or Health industry experience is advantageous.
- Detailed understanding of web services, data modeling, cybersecurity requirements, enterprise application integration, integration design patterns, and enterprise systems.
- Experience with enterprise integration tools such as ESBs and ETL tools, and systems such as CMS, ERP, HRIS, and DWH/DM.
- Experience defining and delivering enterprise applications on the Salesforce Platform, including coded solutions.
- Salesforce Industries or Salesforce certifications are preferred.
- Industry forum affiliation such as TM Forum, including SID or eTOM, is preferred.
- TOGAF, Industry Architecture, or Scaled Agile Framework certifications are preferred.
Benefits
- Extended onboarding with formal certifications, internal training, knowledge transfer, hands-on experience, and collaboration with Technical and Program Architects.
- Travel is required regionally and occasionally internationally depending on customer needs.
- Salesforce provides benefits and resources intended to support balance and employee wellbeing.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.