Vice President, Site Reliability Engineering
BNY Mellon5 months ago
London, United KingdomStaff+
Responsibilities
- Design, develop, and deploy centralized engineering solutions that improve operational efficiency, reduce toil, and enhance resiliency across Production Services.
- Build full-stack applications and internal engineering tools, including backend services, APIs, automation layers, and user-facing interfaces.
- Develop self-service tooling, operational dashboards, alert enrichment, service recovery, incident-reduction, and workflow-automation solutions.
- Create reusable frameworks and components that standardize and accelerate operational processes across Production Services teams.
- Automate infrastructure, deployment, configuration, and runtime support activities using Ansible and Kubernetes.
- Define and continuously improve SLIs, SLOs, service health measures, monitoring, observability, and alerting capabilities.
- Apply AIOps capabilities to event correlation, anomaly detection, root cause analysis, predictive insights, and proactive issue prevention.
- Partner with engineering, infrastructure, production support, security, and risk teams to ensure solutions are secure, scalable, supportable, and aligned with enterprise standards.
- Identify manual or fragmented processes and convert them into efficient, automated, centrally consumable solutions.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience.
- Strong full-stack development experience with hands-on Python and Java expertise for backend or service-layer engineering.
- Strong working knowledge of front-end development using React or Angular for operational or engineering interfaces.
- Experience designing and deploying end-to-end solutions from application development through production deployment and operational support.
- Experience in Site Reliability Engineering, Production Engineering, DevOps, Platform Engineering, or similar roles supporting business-critical applications.
- Strong foundation in Linux/Unix systems administration, scripting, troubleshooting, and infrastructure concepts.
- Hands-on experience with Ansible and Kubernetes in enterprise or production environments.
- Experience defining and operationalizing SLIs, SLOs, dashboards, alerts, and health indicators.
- Hands-on experience with Prometheus, Grafana, AppDynamics, and Splunk.
- Strong troubleshooting, analytical, problem-solving, verbal communication, and written communication skills.
- Preferred: experience building centralized internal platforms or shared engineering services for operational or enterprise users.
- Preferred: experience applying AIOps, machine learning, or intelligent automation in production support or reliability engineering.
- Preferred: exposure to CI/CD pipelines, infrastructure as code, API-driven automation, distributed systems, cloud-native platforms, or container-based architectures.
- Preferred: knowledge of Agile, DevOps, and SRE operating models, continuous improvement, and blameless post-incident practices.
- Preferred: ability to influence engineering standards and drive adoption of common tooling and automation patterns across teams.
Benefits
- The role is located in London.
Tech Stack
Categories
About BNY Mellon
BNY Mellon is a public, New York–based global financial services company providing investment and wealth management, asset servicing, clearance, collateral, and treasury services to institutions, banks, governments, and individuals. It also offers data and investment operations software, including the Eagle platform, delivered as cloud and managed services. Founded in 1784, it is one of the world’s largest custodian banks and asset servicers.