about 8 hours ago
San Francisco, CA, USA or New York, NY, USAEntry Level / Mid Level
H1B Sponsor
Responsibilities
- Own the technical customer journey from evaluation to adoption.
- Lead technical onboarding and training sessions for customers.
- Diagnose and resolve technical issues in customer environments.
- Identify and build scalable processes to improve customer experience.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 1-2 years of experience in software engineering or a customer-facing technical role.
- Strong understanding of software development fundamentals and workflows.
- Proven ability to diagnose and resolve complex technical issues.
- Excellent communication skills for explaining technical concepts and building relationships.
- High learning velocity and proactive problem-solving skills.