2 months ago
Base Salary
$150k - $200k/yr
Responsibilities
- Partner with Customer Success Managers to translate business objectives into technical implementation plans.
- Unblock customer setup and architectural challenges through deployable workflows, integrations, scripts, and pragmatic workarounds.
- Build reusable technical guides, templates, automation tools, and reference implementations.
- Identify recurring customer issues and create scalable solutions that accelerate value for future customers.
- Document product gaps and customer challenges to inform product roadmap discussions.
- Engage with developers and enterprise architects across customer technology stacks.
Requirements
- 6-8+ years of experience in a technical customer-facing role such as Customer Success Engineering, Solutions Engineering, Forward Deployed Engineering, or Technical Account Management.
- Strong foundation in Computer Science or Engineering, or equivalent real-world experience.
- Experience with JavaScript and related technologies such as Node.js or TypeScript, or equivalent experience with other modern scripting languages.
- Deep understanding of APIs, developer workflows, and modern DevOps practices.
- Demonstrated ability to scope ambiguous problems and quickly deliver working solutions.
- Experience building scalable technical collateral, scripts, templates, or automation tools.
- Comfort working with individual developers and enterprise architects.
- Familiarity with Postman and broader developer toolchains including GitHub, AWS, and Azure.
- Evidence of hands-on technical work through a portfolio of built solutions.
Benefits
- Base salary ranges from $150,000.00 to $200,000.00, plus a competitive equity package.
- Flexible schedule, full medical coverage, flexible PTO, wellness reimbursement, monthly lunch stipend, team-building events, wellness programs, and donation matching.
- In-person work is required five days per week at hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo, and London; Bangalore is currently three days per week and is expected to transition to five days by year-end.
Tech Stack
Categories
Solutions Engineering
About Postman
Postman builds a SaaS platform for designing, testing, documenting, and managing APIs used by software teams across development and operations. The company sells free and paid plans, including enterprise features for collaboration, security, and governance, and offers desktop and cloud tools. Founded in 2014 and headquartered in San Francisco, Postman is privately held and reports adoption by over 40 million developers and 500,000 organizations worldwide.