6 months ago
Manila, PhilippinesMid Level / Senior
Responsibilities
- Design, develop, deploy, monitor, optimize, and maintain AI agents that automate enterprise workflows and business processes.
- Integrate AI agents with Microsoft Dynamics 365, SAP, ServiceNow, Microsoft Copilot, and other enterprise platforms.
- Build integrations using Dataverse Web API, Power Platform, OData, BAPI, RFC, IDoc, SAP BTP, and ServiceNow REST APIs.
- Develop AI-powered workflow orchestration, ticket triaging, knowledge retrieval, reporting, document processing, and natural-language querying solutions.
- Extend Microsoft Copilot using Copilot Studio, custom copilots, plugins, and connectors.
- Build APIs, automation scripts, and cloud-based AI services using Microsoft Azure, Azure OpenAI, Azure AI Services, Azure Functions, and Logic Apps.
- Implement prompt engineering, RAG pipelines, tool integrations, function calling, and multi-agent workflows.
- Integrate AI APIs and orchestration tools with enterprise architecture using middleware and iPaaS platforms.
- Collaborate with business and IT stakeholders to identify automation opportunities and translate process requirements into technical solutions.
- Ensure AI solutions meet security, governance, compliance, performance, and reliability standards.
- Document architectures, workflows, and integration specifications.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 2–5 years of experience in software engineering, AI/automation development, or enterprise system integration.
- Experience designing, building, and deploying AI agents or LLM-powered applications for business process automation.
- Hands-on experience with prompt engineering, RAG pipelines, tool/function calling, and multi-agent frameworks such as LangChain, LlamaIndex, Semantic Kernel, or AutoGen.
- Experience integrating AI solutions with Microsoft Dynamics 365, SAP, or ServiceNow.
- Working knowledge of Microsoft Azure services including Azure OpenAI, Azure AI Services, Azure Functions, and Logic Apps.
- Familiarity with Microsoft Copilot and Copilot Studio.
- Strong programming skills in Python and/or C#/.NET, including the ability to build APIs, automation scripts, and cloud-based services.
- Experience developing AI-powered workflow orchestration, ticket triaging, knowledge retrieval, or automated reporting solutions.
- Familiarity with Power Automate, SAP Integration Suite, Logic Apps, MuleSoft, n8n, or similar middleware, iPaaS, and automation tools.
- Understanding of security, governance, and compliance requirements for AI solutions handling enterprise data.
- Experience monitoring, testing, and optimizing production systems for performance and reliability.
- Strong communication and collaboration skills with business and IT stakeholders.
- Preferred: experience with vector databases such as Azure AI Search and intelligent document processing.
- Preferred: familiarity with Joule, SAP AI Core, Now Assist, agent observability, evaluation frameworks, or LLMOps practices.
- Microsoft certifications such as Azure AI Engineer Associate or Power Platform Developer are a plus.
Categories
About Adventus
Adventus provides managed IT and cybersecurity services for enterprises and mid-market organizations, spanning cloud and data center management, network services, endpoint security, VoIP, and outsourced IT support. The company also delivers IT infrastructure projects and financing to help customers modernize and operate reliably. Founded in 2005 and headquartered in Singapore, Adventus is privately held and serves clients across Asia through partnerships with established technology vendors.