2 days ago
Morrisville, NC, USAStaff+
Responsibilities
- Provide technical leadership for software engineering delivery and define standard work protocols for complex customer integrations.
- Design, develop, customize, and deliver scalable, secure, and maintainable software solutions.
- Define technical requirements and provide guidance during requirements clarification, customer workshops, and project planning.
- Perform advanced troubleshooting and root cause analysis for complex software and integration issues.
- Ensure software delivery complies with applicable regulatory, security, and quality standards.
- Mentor junior and mid-level engineers and support technical development and knowledge sharing.
- Review and approve design specifications, test plans, technical documentation, and customer handover packages.
- Collaborate with Project Management, QA, Service, PMO, and Clinical Solutions stakeholders.
- Define and implement standard operating procedures, quality standards, and regulatory guidelines.
- Participate in customer technical reviews and handovers and deliver technical training.
- Evaluate and introduce technologies, frameworks, cloud approaches, and delivery practices to improve scalability and efficiency.
- Identify technical risks and optimize resources to support efficient implementation and project profitability.
Requirements
- Bachelor’s or master’s degree in Computer Science, Engineering, or a related area, or equivalent experience.
- 6–10 years of experience in system integration deployments within the relevant domain.
- 3–5 years of experience with medical software installation and configuration.
- 3–5 years of experience leading teams in international project environments.
- Advanced software engineering and computer science expertise, including experience developing software products or systems against product requirements.
- Experience designing scalable and reliable system architectures and implementing cloud technologies in delivery environments.
- Expertise in SQL, XML, CSS, HTML, JavaScript, and Microsoft SQL Server (MSSQL).
- Knowledge of HL7 standards; familiarity with IHE and FHIR is preferred.
- Experience designing and managing complex API integrations for system interoperability.
- Advanced understanding of software development and delivery practices.
- Ability to understand the product portfolio and align solutions with customer needs.
- Strong problem-solving, analytical, root cause analysis, coaching, technical direction, and stakeholder collaboration skills.
- Customer-focused ability to translate requirements into practical technical solutions.
- Fluency in English; proficiency in a second language is advantageous.
Tech Stack
Categories
Solutions Engineering
About Ascom
Ascom builds clinical communication and workflow solutions—nurse call, alarm management, secure messaging, and purpose-built mobile devices—plus integration software and services for hospitals, long-term care, and other enterprises. It sells systems, software licenses, and professional services that integrate with EHRs, medical devices, and existing IT. Founded in 1987 and headquartered in Baar, Switzerland, Ascom is publicly listed on the SIX Swiss Exchange (ticker ASCN) and operates globally.