21 hours ago
Rome, ItalyEntry Level
Responsibilities
- Develop software adaptors and drivers according to customer requirements and telecom designs.
- Install, configure, and support customer solutions to ensure successful implementation and continued operation.
- Support software upgrade testing and deployment while identifying and resolving technical issues.
- Provide remote and onsite technical support, troubleshooting, debugging, simulations, and issue reproduction for customers.
- Develop tools and scripts for problem diagnosis and contribute technical support to presales, demonstrations, and solution evaluations.
Requirements
- Bachelor's degree in IT or Computer Science, or equivalent.
- Coding capability in one language such as C, C++, or Java.
- Experience with Unix and SQL.
- Strong technical, analytical, problem-solving, communication, and teamwork skills.
- Fluent Italian and adequate spoken and written English.
- Ability to work under pressure across several ongoing projects and be based in Italy.
- Up to one year of experience and a background in OSS, telecom, delivery, or big data are nice to have.
Benefits
- Rome-based role at an Amdocs site with minimal travel.
- Graduate/entry-level position with hands-on experience in telecom, software integration, and service assurance.
- Opportunity to work with advanced technologies, real-world customer solutions, international customers, and experienced technical teams.
- Work across development, implementation, testing, and support projects.
About Amdocs
Amdocs builds BSS/OSS, CRM, network planning, and customer experience software, and provides managed services for communications and media service providers. Its products cover billing, ordering, service orchestration, and cloud/5G modernization across IT and network domains, often delivered through long-term services and outsourcing engagements. Founded in 1982 and headquartered in Chesterfield, Missouri, Amdocs is a public company listed on NASDAQ (DOX) serving telecom operators worldwide.