2 months ago
Amsterdam, NetherlandsMid Level
Responsibilities
- Learn Vapi’s voice-agent architecture, product, customer use cases, sales motion, and common technical objections.
- Own technical discovery and demos for active enterprise deals in partnership with account executives.
- Build customer-specific demos, help design proofs of concept, and answer technical questions clearly and honestly.
- Lead the technical side of enterprise deals from the first call through close and go-live.
- Create reusable sales and technical artifacts, document integration patterns and objections, and communicate recurring product gaps to engineering and product.
Requirements
- At least 4 years of experience in a technical customer-facing role such as pre-sales engineering, solutions architecture, or customer engineering.
- Ability to write enough code to build working integrations, read API responses, and debug issues independently.
- Experience with voice, telephony, or contact center infrastructure such as SIP, Twilio, Genesys, Five9, or similar systems.
- Ability to communicate effectively with both engineers and executives while adapting the level of technical detail.
- Comfort with technical sales activities including discovery, architecture, POCs, objection handling, and helping customers go live.
Benefits
- Competitive salary and excellent equity ownership are offered.
- Medical, dental, and vision coverage are provided.
- Quarterly team off-sites and flexible time off are offered.
- Additional perks include catered meals, transportation, gym access, and a $10,000 annual learning and development budget.
Categories
Solutions Engineering
