Principal Cloud Solutions Engineer
Emerson Electric Co.28 days ago
Mandaluyong City, PhilippinesStaff+
Responsibilities
- Serve as a technical authority for cloud administration, cloud-based SCADA solutions, and associated applications.
- Lead the design, implementation, optimization, and support of complex cloud-based customer environments.
- Provide advanced troubleshooting and act as a senior escalation point for complex customer, system, and platform issues.
- Develop technical strategies, standards, and best practices to improve reliability, scalability, security, and operational efficiency.
- Partner with engineering, product, operations, and customer-facing teams to deliver solutions and improve customer experiences.
- Drive automation, service delivery, system performance, operational excellence, and continuous improvement initiatives.
- Evaluate emerging technologies and influence product enhancements and technology roadmaps.
- Provide strategic technical consultation to customers and mentor technical team members.
- Develop technical documentation, implementation standards, and operational processes.
Requirements
- Experience as a technical expert in cloud services, industrial automation, operational technology, SCADA systems, or related environments.
- Demonstrated success delivering and supporting complex technical solutions in customer-facing and operational environments.
- Strong knowledge of cloud platforms, industrial control systems, data acquisition technologies, or enterprise-scale software solutions.
- Expertise diagnosing and resolving complex technical issues across multiple systems and technologies.
- Strong communication skills for explaining technical concepts to technical and non-technical audiences.
- Ability to influence technical direction and collaborate across functions and stakeholder groups.
- Experience with process improvement, automation, operational optimization, or technical strategy.
- Proficiency with Microsoft business applications and digital collaboration tools.
- Minimum of 5 years of experience supporting cloud-based or on-premises SCADA platforms.
- Preferred BS or MS in Chemical, Electrical, Electronics, Mechanical, Instrumentation, or another related engineering field.
- Knowledge of industrial communications, telemetry systems, flow computers, RTUs, PLCs, and related technologies.
- Experience with cloud architecture, system integration, infrastructure modernization, or digital transformation initiatives.
- Familiarity with operational technology cybersecurity principles and industry best practices.
- Knowledge of oil and gas production, industrial operations, or similar process-driven industries.
- Experience mentoring technical professionals and exposure to scripting, automation, or software development practices.
Benefits
- Competitive benefits plans, including multiple medical insurance options.
- Employee Assistance Program, employee resource groups, recognition programs, and other employee wellbeing resources.
- Flexible time off, paid parental leave, vacation, and holiday leave.
- Career development opportunities through mentorship, training, and leadership opportunities.
- Inclusive and collaborative workplace culture with support for diverse perspectives.
Categories
Solutions Engineering
About Emerson Electric Co.
Emerson Electric Co. builds industrial automation hardware and software for manufacturers, energy and utilities, and other process-intensive industries. Its portfolio includes Fisher control valves, DeltaV and Ovation control systems, Rosemount measurement and sensing, and lifecycle services, with software partnerships and holdings such as AspenTech. Founded in 1890 and headquartered in St. Louis, it is a public company (NYSE: EMR) serving markets like energy, chemicals, life sciences, power, and food and beverage.