AI Engineer
Customs Support Group12 hours ago
La Spezia, ItalySenior
Responsibilities
- Develop and customise generative AI and agentic solutions from prototype through production ownership.
- Build retrieval, tool-calling, structured extraction, and multi-step workflow solutions for customs and business processes.
- Define evaluation criteria, build or manage evaluation processes, and ensure changes do not degrade system performance.
- Manage pilots and implementations, including criteria for scaling or stopping them.
- Monitor performance, inference cost, latency, and business impact.
- Collaborate with Operations, Transformation, IT, Group teams, legal, security, and technology partners.
- Contribute to privacy, security, AI governance, and EU AI Act compliance documentation.
Requirements
- Strong Python and SQL skills with direct production code ownership.
- Demonstrable experience integrating large language models into production systems, including prompt and context design, retrieval-augmented generation, structured output, and failure handling.
- Practical experience with at least one major cloud AI platform: Azure AI, AWS Bedrock, or Google Vertex AI.
- Strong backend and full-stack engineering fundamentals covering APIs, data pipelines, testing, and CI/CD.
- Professional fluency in English.
- Preferred experience includes evaluation harnesses, regression suites, LLM-as-judge approaches, human-in-the-loop review, context engineering, agent orchestration, long-running workflows, observability, and inference cost control.
Benefits
- Permanent role with a salary band of €40,000–€45,000 gross annually.
- Hybrid working arrangement.
- Opportunity to shape AI capabilities in Italy and build solutions with direct business impact.
- International, fast-evolving work environment with professional growth opportunities.
Categories
About Customs Support Group
Customs Support Group provides customs brokerage, compliance and consultancy services, fiscal representation, and digital customs solutions for importers and exporters across Europe. The company operates in major European logistics hubs, handling declarations (including NCTS), certificates of origin, and Brexit-related formalities via local specialists and proprietary software. Headquartered in Rotterdam, it is privately held and backed by private equity firm Castik Capital Partners.