26 days ago
Remote, United StatesStaff+
Responsibilities
- Provision, operate, and improve AWS infrastructure using Terraform, Terragrunt, Ansible, CloudFormation, and approved automation patterns.
- Administer and troubleshoot AWS EKS/Kubernetes clusters, node groups, workloads, networking dependencies, and operational readiness.
- Develop scripts, CI/CD workflows, and automation to reduce manual effort and improve production support.
- Support EC2, Windows, Linux, AMI creation, patching coordination, and infrastructure lifecycle activities.
- Improve dashboards, alerts, logs, metrics, observability, runbooks, and production operational standards.
- Participate in on-call rotations, incident response, escalations, and post-incident improvements.
- Manage ServiceNow and Jira work, including operational tasks, change records, incidents, requests, and project deliverables.
- Write technical specifications, implementation notes, operational documentation, and runbooks.
- Perform testing, validation, troubleshooting, and debugging of infrastructure changes and automation.
- Mentor junior associates and promote CloudOps standards and continuous improvement.
Requirements
- Bachelor’s degree or equivalent relevant work experience.
- 5–7 years of progressive experience with cloud implementations, production cloud operations, and Infrastructure as Code.
- At least 4 years of practical public cloud experience, with AWS strongly preferred.
- Hands-on production experience administering and troubleshooting AWS EKS/Kubernetes and containerized workloads.
- Experience with Terraform, Terragrunt, CloudFormation, Ansible, CI/CD pipelines, scripting, AWS services, observability tools, Git workflows, and Windows and Linux systems.
- Experience with AMI image creation and lifecycle processes, technical documentation, incident troubleshooting, and operational standards.
- Ability to work independently on complex operational issues and collaborate with engineers, architects, security, product, business management, and other stakeholders.
- Preferred qualifications include AWS Solutions Architect, SysOps Administrator, DevOps Engineer, Kubernetes, or similar certification; product and business management experience; entrepreneurial technology environment experience; Agile/Scrum experience; and compliance, audit, change management, risk remediation, or governance experience.
Benefits
- Remote US work arrangement with required camera use for virtual meetings.
- Competitive salary, bonus structure, HSA contribution, healthcare, vision, dental, and 401(k) match beginning on day one.
- Unlimited PTO and nine paid holidays for salaried associates; hourly associates start with 19 PTO days plus the same holiday benefits.
- Up to $250 per year in wellness reimbursement, education reimbursement, and paid parental leave for birth and adoptive parents.
- Employee diversity and inclusion groups, continuous learning resources, and community volunteer opportunities.
