Solutions Engineering Manager
SolarWinds10 days ago
Remote, United KingdomStaff+
Responsibilities
- Manage, coach, mentor, hire, onboard, and develop a team of Solutions Engineers and Solutions Architects.
- Partner with Sales Directors and Account Executives on technical pre-sales activities, including discovery, solution design, proposals, demonstrations, presentations, and business pursuits.
- Allocate SE resources across territories and opportunities while tracking response times, POC volume, pipeline coverage, and win-rate contribution.
- Lead technical positioning for the SolarWinds Observability portfolio across network, application, and infrastructure monitoring and SaaS or self-hosted deployments.
- Collaborate with Product Management, Engineering, Product Marketing, Customer Success, customers, partners, and industry experts on market needs, feedback, feature requests, and competitive intelligence.
- Drive enablement, knowledge sharing, certifications, value-based selling, high-quality discovery sessions, demonstrations, and Proof of Concept or Proof of Value engagements.
Requirements
- At least 5 years of experience in technical pre-sales, solutions engineering, solutions architecture, or technology consulting, or an equivalent combination of education and experience.
- At least 3 years of experience managing or leading pre-sales or solutions engineering teams, ideally at a B2B software vendor or systems integrator.
- Strong technical background in observability, monitoring, or IT operations management, including network, application, and infrastructure monitoring.
- Experience with AWS, Azure, and cloud-based or hybrid/SaaS architectures is highly desirable.
- Demonstrated technical depth, sales acumen, people leadership, customer-facing communication, presentation, coaching, hiring, and talent-development abilities.
- Proven experience collaborating with sales teams to win new business and achieve revenue targets while managing multiple projects and stakeholders.
- Bachelor’s degree in Business, Computing, or Engineering, or equivalent professional experience.
- Relevant certifications such as AWS Solutions Architect, Azure Administrator, CCNA, ITIL, or SolarWinds SCP are desirable.
- Experience with UK enterprise or public-sector customers, value-based selling methodologies, RFI/RFP/RFx processes, observability and IT management markets, or global and multicultural environments is desirable.