Solutions Engineering Manager
SolarWinds2 months ago
Remote, United KingdomStaff+
Responsibilities
- Manage, coach, mentor, hire, onboard, and develop a team of Solutions Engineers and Solutions Architects.
- Partner with Sales Directors and Account Executives on technical pre-sales activities, including discovery, solution design, proposals, demonstrations, presentations, and business pursuits.
- Allocate SE resources across territories and opportunities while tracking response times, POC volume, pipeline coverage, and win-rate contribution.
- Lead technical positioning for the SolarWinds Observability portfolio across network, application, and infrastructure monitoring and SaaS or self-hosted deployments.
- Collaborate with Product Management, Engineering, Product Marketing, Customer Success, customers, partners, and industry experts on market needs, feedback, feature requests, and competitive intelligence.
- Drive enablement, knowledge sharing, certifications, value-based selling, high-quality discovery sessions, demonstrations, and Proof of Concept or Proof of Value engagements.
Requirements
- At least 5 years of experience in technical pre-sales, solutions engineering, solutions architecture, or technology consulting, or an equivalent combination of education and experience.
- At least 3 years of experience managing or leading pre-sales or solutions engineering teams, ideally at a B2B software vendor or systems integrator.
- Strong technical background in observability, monitoring, or IT operations management, including network, application, and infrastructure monitoring.
- Experience with AWS, Azure, and cloud-based or hybrid/SaaS architectures is highly desirable.
- Demonstrated technical depth, sales acumen, people leadership, customer-facing communication, presentation, coaching, hiring, and talent-development abilities.
- Proven experience collaborating with sales teams to win new business and achieve revenue targets while managing multiple projects and stakeholders.
- Bachelor’s degree in Business, Computing, or Engineering, or equivalent professional experience.
- Relevant certifications such as AWS Solutions Architect, Azure Administrator, CCNA, ITIL, or SolarWinds SCP are desirable.
- Experience with UK enterprise or public-sector customers, value-based selling methodologies, RFI/RFP/RFx processes, observability and IT management markets, or global and multicultural environments is desirable.
About SolarWinds
SolarWinds builds IT operations and observability software used by IT departments and MSPs to monitor networks, servers, databases, applications, logs, and help desks. It sells subscriptions and licenses for on-premises and SaaS products such as SolarWinds Observability and the Orion Platform; founded in 1999 and headquartered in Austin, Texas, the company is publicly traded on the NYSE under the ticker SWI.