7 hours ago
Base Salary
$150k - $163k/yr
Responsibilities
- Develop advanced GUI and Trigger Script solutions and intermediate external REST API scripts.
- Analyze customer network topologies and application stacks to develop strategies for acquiring high-value data from the wire.
- Profile industry-specific applications and create technical assets and written collateral for product improvement and marketing efforts.
- Conduct root cause analysis of complex technology problems and advise customers on resolutions.
- Develop custom tools using Python and JavaScript-based APIs to extend the ExtraHop platform.
- Create customized real-time data analyses, rich visualizations, and automated tools for investigations and repeatable processes.
- Conduct hands-on learning sessions with key customer personnel.
Requirements
- 6–8 years of relevant experience.
- BS degree or equivalent.
- Experience in customer-facing positions and strong interpersonal skills.
- Understanding of OSI layers 2–4, core networking principles, and application protocols including HTTP, SQL, CIFS/NFS, HL7, Memcache, and DNS.
- Familiarity with internet-worked applications and related technologies such as databases, caching, and distributed systems.
- Experience with scripting languages such as Python and JavaScript.
- Excellent written communication skills, independence, motivation, and desire for practice ownership.
Benefits
- Health, dental, and vision benefits.
- Flexible PTO, sick time prorated based on date of hire, federal holidays in the US, and three days of paid volunteer time.
- Eligibility for an annual discretionary bonus plan for non-commissioned positions.
- FSA and dependent care accounts, EAP where applicable, educational reimbursement, and 401(k) employer match or pension where applicable.
- Pet insurance and parental leave in the US, where applicable.
- Hybrid and remote work models.
Tech Stack
Categories
Solutions Engineering
About ExtraHop
ExtraHop builds the RevealX network detection and response platform that inspects packet-level traffic, including encrypted flows, to surface threats and performance issues across data center, cloud, and campus networks. It sells the platform and related services to security operations and IT teams at large enterprises. Founded in 2007 and headquartered in Seattle, the company is privately held.