Mid-Level Manual QA
Lean Solutions Group4 days ago
Medellín, ColombiaMid Level
Responsibilities
- Create, maintain, and execute manual test cases based on business requirements, workflows, and acceptance criteria.
- Perform functional, regression, smoke, and end-to-end testing across web-based SaaS business processes.
- Validate configured solutions and confirm that system behavior matches expected business outcomes.
- Investigate unexpected results and distinguish product defects from test data, file format, configuration, or user-input issues.
- Document test results, supporting evidence, observations, risks, blockers, and quality concerns.
- Report defects with reproduction steps, expected and actual results, severity, and supporting information.
- Retest resolved defects and verify that fixes do not introduce regression issues.
- Manage test cases and execution results using TestRail or comparable test management platforms.
- Collaborate with implementation, configuration, product, automation, and client-side testing teams while maintaining an independent quality perspective.
- Use basic SQL queries to retrieve and validate test data and check data accuracy across application workflows and system records.
- Test compensation scenarios involving broker information, hierarchies, relationships, and business rules.
- Contribute reusable testing documentation, process guides, and shared glossary materials.
- Adapt to customer-specific tools and processes, including Jira, Azure DevOps, and Confluence.
Requirements
- At least 2 years of professional experience in manual software quality assurance or software testing.
- Hands-on experience creating, maintaining, and executing manual test cases and scenarios.
- Basic SQL knowledge, including querying, filtering, and retrieving data for testing and validation.
- Experience with functional, regression, smoke, and end-to-end testing for web-based or SaaS applications.
- Understanding of software testing fundamentals, defect lifecycles, severity, priority, and test evidence.
- Experience using a test management or defect-tracking platform such as Jira, Azure DevOps, or an equivalent.
- English proficiency at B2 level or higher for meetings and written documentation.
- Ability to write clear, reproducible defect reports and communicate effectively with technical and non-technical stakeholders.
- Strong analytical thinking, attention to detail, organization, independent work habits, and collaborative problem-solving skills.
- Preferred experience with basic data validation, TestRail, Asana, Productive, Confluence, compensation or commission management systems, SAP Agent Performance Management, or comparable enterprise platforms.
- Preferred familiarity with U.S. insurance processes, broker or agent data models, complex compensation rules, regulated environments involving PII, HIPAA, or CMS, Cypress, and Git.
- Interest in developing automation, product, or implementation knowledge.
Benefits
- Remote work within LATAM.
- Training on the platform, insurance industry, and customer-specific processes.
- Professional development opportunities with international customers.
- Collaborative work environment.
- Career path and mentorship programs.
- Inclusive equal-opportunity workplace with opportunities for continued learning and knowledge sharing.
About Lean Solutions Group
Lean Solutions Group provides AI-driven automation, software development, and tech-enabled staffing for logistics, transportation, and other U.S. businesses. Through its Global Technology Services (Lean Tech) arm, it offers team augmentation, RPA/ML solutions, and project delivery for engineering teams. The privately held company is headquartered in Medellín, Colombia, and operates across Latin America and the U.S.