7 months ago
Remote, PhilippinesMid Level / Senior
Responsibilities
- Work directly with customers for 30% of the role.
- Engage in hands-on technical implementation for 70-80% of the role.
- Design, develop, and launch AI agents and integrations.
- Connect DevRev with SaaS and non-SaaS platforms through APIs and webhooks.
- Apply prompt engineering and generative AI techniques to enhance performance.
- Write SQL queries and build dashboards for data insights.
- Develop rapid proofs-of-concept and conduct technical demos.
- Maintain communication with cross-functional teams for alignment.
- Guide customers through critical workflows and technical adoption.
- Be willing to travel up to 30% for customer engagements.
Requirements
- 3+ years of experience in software development or systems integration.
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Strong proficiency in TypeScript/JavaScript and Python.
- Familiarity with large language models and prompt engineering.
- Deep experience with API integration patterns and data synchronization.
- Hands-on experience with cloud deployment and modern DevOps practices.
- Skilled in data mapping and schema alignment.
- Experience with observability and debugging techniques.
- Familiarity with Model Context Programming for adaptive integrations.
- Strong problem-solving skills to unblock technical challenges.
- Experience writing clear documentation for team understanding.
- Strong communication skills to articulate technical concepts.
Tech Stack
About DevRev
DevRev builds Computer, an AI platform for enterprise search, employee service/help desk, and customer support that connects to a company’s existing tools and data. It sells cloud software and APIs to enterprises on a subscription basis, supporting use cases from knowledge retrieval to automated ticket resolution. Founded in 2020 and headquartered in Palo Alto, the company was started by former Nutanix leaders Dheeraj Pandey and Manoj Agarwal and remains privately held.