Senior Staff AI Agent Engineer – Moveworks | Customer Deployment
ServiceNow1 day ago
Base Salary
$191k - $334k/yr
Responsibilities
- Own the technical relationship for 3–5 strategic enterprise customer engagements and drive adoption and measurable outcomes.
- Architect and deliver AI solutions on the Moveworks Platform, including novel AI agent frameworks, patterns, and tooling.
- Design and build secure, performant integrations with ServiceNow, Workday, Okta, Jira, and other enterprise systems.
- Advise customers on agentic AI roadmaps and help them operate the platform independently.
- Coordinate complex cross-functional initiatives across Engineering, Product, Customer Success, and Sales.
- Create reusable solution templates, share customer learnings, and mentor other engineers.
Requirements
- 12+ years of experience in a customer-facing technical role such as Solutions Engineer, Customer Success Engineer, Solutions Architect, Implementation Consultant, or Consulting Engineer, or similar experience with education.
- Demonstrated success driving technical adoption with mid-to-large enterprise customers.
- Experience designing, building, and launching full-stack workflows and automations using APIs, iPaaS tools, or Python, JavaScript, or Golang.
- Ability to independently determine methods and procedures for new assignments and solve complex cross-functional problems.
- Experience leading projects and coordinating team members across departments and external stakeholders.
- Strong knowledge of API-based integration, LLM-based systems design, prompt engineering, context engineering, and data modeling.
- Familiarity with ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta is preferred.
- Familiarity with Linux, Windows, and command-line environments is preferred.
- Current knowledge of AI tools, frameworks, and agentic design patterns is preferred.
- Ability to travel up to 25% of the time and work across multiple business and technical domains.
Benefits
- Base pay is $190,900–$334,100 per year, plus equity where applicable, variable or incentive compensation, and benefits.
- Health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs are offered.
- The role has a flexible or remote work persona and requires travel up to 25% of the time.
Tech Stack
Categories
Solutions Engineering
About ServiceNow
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.