3 days ago
Sofia, BulgariaStaff+
Responsibilities
- Configure and develop ServiceNow solutions.
- Implement ITSM and at least two additional ServiceNow capabilities, such as ITOM Event Management, Discovery, Service Mapping, ITAM, IRM, SPM, HRSD, App Engine, or Workflow Data Fabric.
- Build integrations using REST and SOAP.
- Perform client-facing delivery and consulting activities.
- Lead or manage remote team members and ensure timely, high-quality task completion.
Requirements
- At least five years of ServiceNow configuration and development experience.
- Implementation experience in ITSM and any two of ITOM Event Management, Discovery, Service Mapping, ITAM, IRM, SPM, HRSD, App Engine, or Workflow Data Fabric.
- Experience building REST and SOAP integrations.
- Excellent English communication and client-facing experience.
- ServiceNow Certified System Administrator certification.
- ServiceNow Certified Implementation Specialist – ITSM and other relevant certifications.
- ServiceNow Certified Application Developer certification.
- Strong analytical skills, initiative, flexibility, customer orientation, quality awareness, and verbal and written communication skills.
- Knowledge or experience in AI/GenAI topics and offerings is preferred.
- German-language skills are preferred.
Tech Stack
SOAP
Categories
Solutions Engineering
About Infosys
Infosys is a public IT services and consulting company that builds and runs software systems for large enterprises across industries. It provides consulting, systems integration, cloud and AI services, engineering, and business process outsourcing, and sells platforms such as EdgeVerve's Finacle core banking suite. Founded in 1981 and headquartered in Bangalore, it serves clients in 50+ countries and is listed on the NSE, BSE, and NYSE.