Software Engineering Architect
InformaticaBase Salary
$218k - $365k/yr
Responsibilities
- Own the strategy and architecture for Salesforce’s internal agentic platform and define adoption direction for MCP.
- Define reusable capabilities for agent orchestration, tool and skill integration, runtimes, state and memory, human oversight, evaluation, observability, and production operations.
- Guide the integration and evolution of Mastra AI and LangChain/LangGraph while establishing scalable platform patterns.
- Design and evolve a secure, extensible LLM Model Gateway with policy enforcement, governance, observability, resilience, and model portfolio management.
- Develop model economics and routing strategies across SLMs, LLMs, hosted models, open-weight models, fine-tuned models, and specialized models.
- Own context engineering and enterprise knowledge management, including retrieval systems, RAG, and Graph RAG.
- Drive AI-enabled developer experiences for code understanding and generation, testing, code review, debugging, modernization, documentation, and release workflows.
- Set shared standards for security, privacy, reliability, observability, evaluation, governance, and human oversight.
- Prototype ideas, validate architecture through working systems, review designs and code, resolve technical tradeoffs, and support production delivery.
- Align engineering, product, security, data, and infrastructure partners while communicating decisions and mentoring engineers and technical leaders.
Requirements
- 15+ years of experience designing and delivering large-scale distributed systems, developer platforms, AI platforms, or infrastructure services.
- Demonstrated ability to set technical strategy across teams and carry it through implementation and production operation.
- Strong expertise in agentic platform architecture and experience building capabilities for application teams.
- Hands-on experience with agentic frameworks such as Mastra AI and LangChain/LangGraph.
- Experience designing model gateways, inference platforms, model-serving systems, model orchestration layers, or equivalent shared services.
- Experience evaluating models against real workloads and balancing quality, latency, throughput, reliability, and cost.
- Familiarity with SLMs, LLMs, model routing, fine-tuning, quantization, and inference optimization.
- Experience building enterprise knowledge or retrieval systems using RAG, Graph RAG, search, or related approaches.
- Experience designing APIs and extensible integration patterns; familiarity with MCP or comparable ecosystems is a plus.
- Expertise in one or more areas including identity and authorization, data platforms, retrieval and search, context management, workflow orchestration, platform security, or developer experience.
- Understanding of software development workflows and methods for assessing AI effects on developer productivity and engineering outcomes.
- Strong judgment regarding security, privacy, reliability, performance, and operational cost, along with strong cross-functional communication skills.
- A related technical degree is required.
- Preferred experience includes production LLM or agent systems, coding assistants, AI-enabled developer tools, CI/CD workflows, automated testing, code review, internal platforms, multi-model architectures, open-source projects, technical standards, or cross-organization architecture initiatives.
Benefits
- Salesforce offers time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com