1 day ago
Remote, United States +4 moreSenior
Responsibilities
- Develop advanced machine learning models using structured and unstructured data to improve customer experience.
- Design and ship LLM- and agentic-based solutions involving retrieval, tool use, orchestration, and production evaluation frameworks.
- Collaborate with engineering, product management, operations, and data science to identify ML-driven customer features.
- Work with machine learning engineers, MLOps engineers, and software developers across multiple projects.
- Mentor software developers and contribute to an agile development process.
Requirements
- Hands-on experience with model development and designing and shipping reliable agentic systems.
- Proficiency in data manipulation, cleaning, and preprocessing for complex unstructured datasets.
- Experience with open-source LLM foundation models and commercial LLM APIs such as ChatGPT or Gemini.
- A history of ML projects demonstrating successes, challenges, and professional growth.
- Clear communication skills and the ability to build trust with internal teams and external customers.
- Demonstrated success mentoring software developers, particularly in agile environments and large-scale SaaS products.
- Ability to learn new technologies and adapt to dynamic, distributed teams and customers.
Benefits
- Competitive salary with top-tier health, dental, and vision insurance.
- Remote work across Canada or the US, or hybrid work with at least two office days per week for employees local to designated hubs.
- Flexible time off policy with an encouraged 20 days off per year.
- $2000 annual counseling benefit.
- RRSP matching and RESP contributions.
- Clioversary recognition program at 3, 5, 7, and 10 years.
- Accessibility accommodations are available during the recruitment process.
Categories
About Clio
Clio builds cloud-based legal practice management and client intake software for law firms, sold by subscription with integrated payments. Its products include Clio Manage, Clio Grow, and tools for time tracking, billing, document and case management. Founded in 2008 and headquartered in Burnaby, BC, Clio says it serves customers in 130+ countries and is approved by over 100 bar associations and law societies.