Solutions Engineer

Asana

8 months ago

Tokyo, Japan

Mid Level / Senior

H1B Sponsor

Responsibilities

Partner with Sales and Customer Success teams to strategize on ROI computations.
Position yourself as a trusted advisor for customers and the Solutions Engineering organization.
Co-create customer-specific presentations and demonstrations with Sales and Customer Success.
Develop success metrics applicable across Asana’s customer base.
Support the Solutions Engineering team in developing metrics and operations to understand global impact.
Collaborate with Product, PMM, Sales, and Enablement teams for seamless program execution.

5+ years in Presales, Solutions Consulting, Technical Sales, Sales Engineering, or similar roles in a SaaS environment.
Strong interpersonal skills to earn customer trust and understand their pain points.
Driven self-starter motivated by team and regional impact.
Strong quantitative and analytical skills to translate pain points into measurable ROI metrics.
Ability to create compelling narratives from data and present them effectively.
Experience working with marketing, business, and product teams for successful customer transitions.
Exceptional cross-functional collaboration skills.
Native level Japanese and business level English for internal collaboration.