6 days ago
Beijing, ChinaMid Level / Senior
Responsibilities
- Build and maintain automated test suites for customer-facing web, API, and workflow systems.
- Design end-to-end test coverage for insurance customer journeys including quotes, policy issuance, renewals, endorsements, and claims.
- Automate validation of multi-step customer processes and workflow transitions.
- Improve regression testing coverage to prevent customer-impacting issues.
- Work closely with engineers and product teams to validate workflows before release.
- Identify edge cases, failure scenarios, and gaps in customer process flows.
- Track and document bugs with clear reproduction steps and customer impact analysis.
- Support manual testing for complex or evolving workflows where automation is not yet complete.
- Improve QA practices, automation frameworks, and test strategy across teams.
- Continuously enhance confidence in customer journey stability and correctness.
Requirements
- Experience in QA automation, test engineering, or software testing roles.
- Strong ability to build automated tests for real-world customer-facing systems.
- Good understanding of web UI testing, API testing, and end-to-end workflow testing.
- Experience validating multi-step business processes or transactional systems.
- Strong attention to detail and ability to identify edge cases in user journeys.
- Clear communication when reporting bugs, risks, and customer-impacting issues.
- Experience working closely with engineers, product, and operations teams.
- Strong ownership mindset for product quality and customer experience.
- Practical, structured, and disciplined approach to testing.
- Comfortable working in fast-paced product development environments.
Benefits
- Own Customer Journey Quality for AI Systems.
- High-Impact Engineering that directly improves customer experience.
- Work with a global engineering team across multiple countries.
- Fully remote position with collaboration from Malaysia-based teams.
- International exposure building systems used across Southeast Asia markets.
- Learning & Development budget for continuous QA and technical growth.
- High ownership environment with autonomy over automation strategy.
- Modern engineering culture focused on reliability and excellence.
- Competitive compensation based on experience and impact.