Customs AI Integration & Automation Engineer (Spain)
Customs Support Group3 months ago
Remote, SpainEntry Level
Responsibilities
- Develop and customize generative-AI solutions from prototype through production ownership.
- Identify and size automation and decision-support opportunities across customs and business processes.
- Build LLM-powered retrieval, tool-calling, structured extraction, and agentic workflows for customs operations.
- Define evaluations, regression criteria, and launch standards for AI solutions and monitor performance, latency, inference cost, and business impact.
- Manage pilots and implementation, including criteria for scaling or stopping initiatives.
- Collaborate with Operations, Transformation, IT, Group functions, Legal, IT Security, and technology partners.
- Contribute to privacy, security, AI governance, and EU AI Act compliance documentation.
Requirements
- 1–2 years of AI engineering, software engineering, or intelligent automation experience involving production LLM or AI features used by real users.
- Strong Python and SQL skills with production code ownership.
- Demonstrable experience integrating large language models into production systems, including prompt and context design, retrieval-augmented generation, structured output, and graceful failure handling.
- Practical experience with at least one major cloud AI platform: Azure AI, AWS Bedrock, or Google Vertex.
- Solid backend engineering fundamentals covering APIs, data pipelines, testing, and CI/CD.
- Strong communication skills for working with customs operations experts and professional fluency in English.
- Preferred experience includes evaluation harnesses, regression suites, LLM-as-judge methods, human-in-the-loop review, context engineering, LangGraph, MCP, Temporal or equivalent orchestration frameworks, long-running agent workflows, observability, and inference cost control.
Benefits
- Permanent role with hybrid working.
- Professional growth opportunities and a budget for conferences, certification, and model or compute costs for personal experiments.
- Opportunity to build AI solutions with direct business impact on real operational volume in an international environment.
Categories
About Customs Support Group
Customs Support Group provides customs brokerage, compliance and consultancy services, fiscal representation, and digital customs solutions for importers and exporters across Europe. The company operates in major European logistics hubs, handling declarations (including NCTS), certificates of origin, and Brexit-related formalities via local specialists and proprietary software. Headquartered in Rotterdam, it is privately held and backed by private equity firm Castik Capital Partners.