QA Chapter Lead
Impact.com4 hours ago
Cape Town, South AfricaStaff+
Responsibilities
- Define quality standards, operating models, and engineering-owned quality practices across the IO and AI groups.
- Lead a cross-group quality chapter through standards, coaching, reviews, pairing, reusable patterns, and technical mentorship.
- Build testing and evaluation harnesses, regression suites, test data generation, exploratory coverage, and guardrails for both platform and AI products.
- Develop functional, regression, integration, performance, security, and API testing for the IO platform.
- Create eval-driven testing for non-deterministic and agentic AI behavior, including prompt, safety, hallucination, guardrail, cost, and latency testing.
- Own quality tooling and CI/CD guardrails and establish risk-based coverage and shared release-readiness signals.
- Partner with engineering leads, product managers, QA platform, and stakeholders to improve testability, communicate quality risks, and support go/no-go decisions.
Requirements
- 5+ years of experience in Quality Assurance and/or Software Development.
- SDET background with strong test automation and platform development experience.
- Proven ability to own and uphold software quality standards for an entire group or department.
- Demonstrated leadership through influence, including raising quality across teams without direct management responsibility.
- Ability to make engineers own and improve quality rather than serving as a central QA gatekeeper.
- Practical experience using AI in engineering workflows, including MCPs, agents, agent skills, and testing harnesses.
- Experience evaluating non-deterministic or agentic products, including LLM or agent behavior regression suites, eval harnesses, safety testing, and guardrail testing.
- Strong understanding of cloud ecosystems, Docker, ETL pipelines, and API endpoints.
- Deep expertise in testing methodologies, tools, and frameworks such as Playwright, Selenium, TestRail, API testing, and CI/CD integration.
- Excellent communication, influence, proactive problem-solving, and first-principles improvement skills.
- Experience leading test framework or tooling migrations is preferred.
- Familiarity with OWASP guidelines and security testing tools is preferred.
- Interest in SRE principles and reliability as a quality concern is preferred.
- Experience embedding quality practices into teams without established QA practices or moving teams away from a dedicated-QA model is preferred.
Benefits
- Responsible PTO policy and a flexible working environment.
- Up to 12 fully covered therapy or coaching sessions per year, with additional dependent coverage.
- Monthly gym reimbursement.
- Restricted Stock Units with a 3-year vesting schedule, pending Board approval.
- Free Coursera subscription and PXA courses.
- 26 weeks of fully paid parental leave for the primary caregiver and 13 weeks for the secondary caregiver.
- Technology stipend for a home office and monthly internet allowance.
About Impact.com
Impact.com builds a SaaS platform for partnership and affiliate marketing, used by brands to manage affiliates, influencers, content publishers, and referrals, with tools for tracking, attribution, commissioning, and fraud detection. Its revenue comes from software subscriptions and related services. Founded in 2008 and headquartered in Santa Barbara, California, it is privately held and counts customers such as Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics.