New College Grad - IT Software Support Engineer
Micron Technology1 day ago
Responsibilities
- Develop, maintain, and support manufacturing software solutions, databases, and data analysis systems.
- Resolve critical software and system issues, minimize downtime, and implement sustainable reliability and supportability improvements.
- Design utilities, monitoring solutions, metrics, and automation tools to improve support efficiency and operational visibility.
- Collaborate with global customers, developers, infrastructure teams, and business partners on worldwide process improvements.
- Apply AI-assisted, generative AI, and agentic AI solutions to troubleshooting, automation, analysis, monitoring, and operational workflows while maintaining data integrity, security, and human oversight.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related field, or equivalent experience supporting IT systems in a manufacturing or semiconductor environment.
- Experience with one or more programming or scripting languages such as C#, Python, PowerShell, Perl, Bash, Visual Basic .NET, or SQL.
- Experience supporting Linux, Unix, or Windows systems and troubleshooting software, database, or application issues.
- Strong analytical, debugging, problem-solving, organizational, and communication skills with the ability to collaborate across global teams.
- Experience using AI or AI assistants for software development, technical analysis, troubleshooting, documentation, or operational workflows.
- Preferred experience includes enterprise IT support, manufacturing execution or tracking systems, Splunk, KPI development, IT service intelligence monitoring, operational analytics, and automation solutions.
Benefits
- Medical, dental, and vision plans are available in all locations.
- Income protection benefits, paid family leave, paid time off, and paid holidays are provided.
- Micron offers professional growth and wellbeing programs.
About Micron Technology
Micron Technology designs and manufactures memory and storage semiconductors—DRAM, NAND, NOR and SSDs—sold to device makers, cloud providers, and embedded/automotive markets. Founded in 1978 and headquartered in Boise, Idaho, it operates globally and sells under the Micron and Crucial brands as a public company (NASDAQ: MU). Its products support data center, AI, mobile, and PC systems, including high-bandwidth and multichip packages for performance- and space-constrained applications.