Solutions Architect, AI & Automation
Penn Interactive3 hours ago
Remote, CanadaSenior
Responsibilities
- Identify, assess, and prioritize automation and process improvement opportunities across business units.
- Lead discovery sessions, gather requirements, and maintain a self-service intake process for automation ideas.
- Design, build, implement, and optimize automation solutions with internal development teams and external vendors.
- Oversee automation delivery and maintain a portfolio balancing quick wins with strategic initiatives.
- Manage vendor selection, onboarding, relationships, and performance tracking.
- Collaborate with engineering, data, security, and product teams to support integration and operational readiness.
- Define and track KPIs including hours saved, error reduction, cycle-time improvement, compliance, and stakeholder satisfaction.
- Evaluate AI-supported solutions and recommend emerging automation and AI approaches when appropriate.
- Support continuous improvement and operational excellence across the organization.
Requirements
- At least 5 years of experience designing, building, and managing automation solutions involving workflow automation or scripting.
- Hands-on expertise with at least one leading automation platform, such as UiPath or Power Automate.
- Experience evaluating processes, identifying improvement opportunities, and delivering measurable efficiency gains through automation.
- Experience collaborating with internal engineering or development teams to deliver technical solutions.
- Experience managing external vendors or solution providers, including selection, onboarding, and performance management.
- Familiarity with evaluating and implementing AI-supported process improvement solutions and aligning them with an organizational AI strategy.
- Strong program management, prioritization, stakeholder influence, communication, and project completion skills.
- Experience in regulated or high-scale industries such as gaming, fintech, or entertainment is a plus.
- Prior development experience is a bonus, including building full-stack systems, sequencing delivery, removing blockers, and contributing directly to code.
Benefits
- Remote role.
- Competitive compensation package.
- Education and conference reimbursements.
- Parental leave top-up.
- Career progression opportunities and opportunities to mentor others.
- Fun, relaxed work environment.
Categories
Solutions Engineering
About Penn Interactive
Penn Interactive is the digital product and engineering arm of PENN Entertainment (NASDAQ: PENN), developing and operating online sportsbook and iCasino platforms for regulated markets in North America. Its portfolio includes ESPN BET in the U.S., theScore Bet in Ontario, and Hollywood Casino online, all built on proprietary tech. Backed by a parent company headquartered in Wyomissing, Pennsylvania that operates 40+ casinos across 20 states, it connects online play with on-property experiences.