Forward Deployed Engineer Specialists (FDE) (Mid/Senior Level)
Salesforce3 days ago
Base Salary
$149k - $286k/yr
Responsibilities
- Develop and deploy AI agents and experiences that take actions for enterprise organizations.
- Design agent intelligence, including prompts, reasoning, tool calls, and integrations with customer systems.
- Design secure authentication and authorization using OAuth, SSO, enterprise identity providers, and API gateways.
- Own technical components from architecture through deployment, validation, and production observability.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Build agent performance dashboards and customer KPI reporting.
- Contribute to proofs of concept and MVPs that progress rapidly into deployable solutions.
- Co-build solutions with customers and partners while sharing best practices and enablement.
- Surface platform gaps, edge cases, and field insights to engineering and product teams.
- Partner with Deployment Strategists to translate customer business challenges into agentic solutions.
Requirements
- 3+ years of software engineering or technical delivery experience, or 6-10 years for Senior levels, including experience with at least one production system.
- A degree in Computer Science or a related field.
- Prior customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- Deep hands-on expertise with Slack platform architecture, Slack APIs, enterprise authentication flows, and Slackbot systems using MCP clients and servers.
- Hands-on experience with LLMs and prompt engineering.
- Strong understanding of data modeling, APIs, and integration patterns.
- Ability to collaborate with sales teams and customer architects and evaluate AI outputs rigorously.
- Willingness to travel approximately 25% of the time.
- Preferred experience includes Salesforce certifications, Slack Certified Developer credentials, LangChain, LlamaIndex, Snowflake, Databricks, BigQuery, data engineering, platform architecture, or headless deployments.
Benefits
- Salesforce offers time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role includes approximately 25% travel and direct work alongside customers.
- Certain roles may be eligible for incentive compensation, equity, and benefits.
Tech Stack
Categories
Forward Deployed
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.