BetterHelp

Staff Machine Learning Engineer

BetterHelp
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2 months ago
Remote, United StatesStaff+
H1B sponsor

Base Salary

$170k - $245k/yr

Responsibilities

  • Design, prototype, productionize, and scale machine learning and optimization models.
  • Set machine learning best practices and help define the direction of the machine learning platform.
  • Develop scalable frameworks, pipelines, libraries, utilities, and tools for processing large datasets for ML tasks.
  • Partner with data scientists to troubleshoot and optimize complex data pipelines and deploy their models into production.
  • Build a model deployment platform that simplifies implementation of new models.
  • Create reusable end-to-end pipelines from data acquisition through model output delivery.
  • Collaborate with product managers and business partners to gather requirements for machine learning models.
  • Design and build ML engineering solutions that enable new modeling capabilities.
  • Mentor and guide junior machine learning engineers, data scientists, and other team members.

Requirements

  • At least 6 years of machine learning experience.
  • Proven experience deploying and integrating machine learning models into production systems.
  • Strong expertise in deep learning, neural networks, statistical modeling, tree-based methods, boosting, regression, and dimensionality reduction.
  • Extensive experience building personalization and recommendation systems.
  • Working knowledge of mathematical modeling, linear programming, integer programming, and discrete event simulation.
  • Familiarity with large language models, fine-tuning methods, and reinforcement learning from human feedback.
  • Strong computer science fundamentals, including object-oriented programming, data structures, and algorithms.
  • Advanced proficiency in Python and SQL.
  • Experience developing data pipelines and machine learning libraries or tools.
  • Excellent written and verbal communication skills, willingness to learn new technologies, and interest in mentoring junior colleagues.
  • Comfort working in fast-paced, high-growth, and agile environments.

Benefits

  • Remote work is available across time zones operating on PST, with travel to the San Jose, California office up to three times per year and one company-wide offsite; travel expenses are covered.
  • Performance bonus eligibility in addition to base salary.
  • Free therapy, employee wellness benefits, and a holistic perks program.
  • Health, dental, and vision coverage.
  • 401(k) benefits with an employer matching contribution.
  • Company-provided hardware or software to support productivity.
  • Supportive community and professional development opportunities.

Tech Stack

BetterHelp

About BetterHelp

1,001-5,000 employees

BetterHelp provides an online therapy platform that connects individuals with licensed therapists via video, phone, and messaging on a subscription basis. The service matches members to clinicians and supports ongoing care, including individual, couples, and teen counseling. Founded in 2013 and headquartered in Mountain View, it operates as part of Teladoc Health and works with a network of over 30,000 licensed therapists serving millions worldwide.

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