1 day ago
Toronto, Canada or Boston, MA, USAIntern
H1B sponsor
Responsibilities
- Analyze business and operational processes to identify inefficiencies, bottlenecks, and automation opportunities.
- Document current-state workflows and support the design of future-state automated processes.
- Gather requirements and understand operational challenges in collaboration with business stakeholders.
- Design, develop, test, and support automation solutions using approved platforms and tools.
- Build workflows, integrations, dashboards, and reporting solutions.
- Monitor solution performance and identify optimization opportunities.
- Create and maintain process documentation, user guides, and technical documentation.
- Support data collection, reporting, and analysis to evaluate automation initiatives.
- Research emerging automation, artificial intelligence, and productivity technologies.
- Participate in continuous improvement, operational excellence, and digital transformation initiatives.
Requirements
- Currently pursuing an undergraduate degree in Computer Science, Information Technology, Engineering, Business Technology Management, Data Analytics, or a related field.
- Understanding of process improvement, workflow design, business analysis, or operational efficiency concepts.
- Familiarity with Microsoft Power Platform, Power Automate, or Power Apps.
- Basic knowledge of Excel, Power BI, or SQL for data analysis and reporting.
- Exposure to Python, JavaScript, PowerShell, or similar programming or scripting languages.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent written, verbal, presentation, and collaboration skills.
- Ability to learn new technologies quickly and adapt in a fast-paced environment.
- Preferred experience from academic projects, internships, hackathons, extracurricular activities, or personal projects involving automation or process improvement.
- Preferred exposure to Microsoft Copilot Studio, GitHub Copilot, ChatGPT, or similar generative AI platforms.
- Preferred familiarity with Visio or similar process mapping and workflow visualization tools.
- Preferred experience creating dashboards, reports, or data visualizations using Power BI or similar tools.
- Preferred understanding of APIs, system integrations, data connectors, or automation architecture concepts.
Benefits
- 12-month co-op term from January 5, 2027 through December 16, 2027.
- Hybrid position based in the Toronto, Ontario, Canada office with designated in-office days.
- Supportive, values-first culture focused on career development, well-being, learning, and inclusion.
- Early access to Manulife John Hancock’s GRO early talent program for graduating students.
- Applicants should submit a resume, cover letter, academic transcript, and work term evaluation if applicable in one PDF file.
Tech Stack
Categories
About Manulife
Manulife is a Toronto‑headquartered public financial services company that provides life and health insurance, retirement plans, and wealth and asset management to individuals and institutions. It earns premiums and fee income from insurance, investment, and advisory products delivered across Canada, Asia, and Europe, and operates as John Hancock in the United States. Founded in 1887, the company is listed on the Toronto Stock Exchange.