Responsibilities
- Lead pre- and post-sales technical design and planning sessions as the field team’s technical lead.
- Understand customer workflows and requirements, design high-level solutions, and develop detailed solution designs and bills of materials.
- Present IP-based broadcast technologies and solutions to broadcasters, telecom operators, business partners, and other customers.
- Act as the technical solution owner throughout the sales cycle and support solution proposals, statements of work, and execution.
- Lead or participate in remote and onsite customer proof-of-concepts.
- Oversee solution implementation during delivery and provide operational training, software and firmware upgrade support, and post-sale assistance.
- Work with customers and internal technical teams to integrate Sony solutions and improve reliability, availability, and serviceability.
- Communicate customer requirements and feedback to product management and support product roadmap and feature improvements.
- Support customer outreach, sales calls, systems presentations, system integrator channel activities, and partner engagement.
- Coordinate customer satisfaction follow-up and document technical and commercial requirements for internal and external stakeholders.
Requirements
- Bachelor’s degree in a related technical field is required; a master’s degree or higher is preferred.
- At least 5 years of experience designing and deploying live production environments for broadcast television is required.
- At least 3 years of experience designing, deploying, and supporting complex SMPTE ST 2110 IP-based media environments is required.
- Strong understanding of video contribution technologies and deep knowledge of JPEG2000, JPEG XS, H.264, H.265, and TICO compression algorithms is required.
- Strong knowledge of IP networking and ideally broadcast technologies is required.
- Proven track record in technical solution selling is required.
- Excellent English verbal and written communication skills and the ability to communicate effectively across internal and external organizations are required.
- Strong organization and time-management skills are required.
- Ability to work in a virtual environment and from home is required.
- Ability to travel between 90 and 120 days per year is required; additional language skills are a plus.
Benefits
- Hybrid home/office workplace and work-from-home flexibility.
- Monthly Free Fridays and early Friday shutdowns, including summer half-days.
- Healthcare benefits including medical, dental, and vision coverage.
- Paid medical leave, vacation time, and 80 hours of paid sick leave annually.
- 401(k) plan with matching company contributions.
- Education assistance and a student loan assistance program.
- Up to twelve weeks of paid parental leave.
- Eligibility for an annual corporate bonus plan based on company performance.
- The role requires travel between 90 and 120 days per year.
Categories
About Sony
Sony’s purpose is simple. We aim to fill the world with emotion, through the power of creativity and technology. We want to be responsible for getting hearts racing, stirring ambition, and putting a smile on the faces of our customers. That challenge, combined with our spirit of innovation, motivates us to create groundbreaking technology, entertainment, and services for people worldwide. Our history as a global brand has been built around employees that all have a passion for touching peoples' lives, and pride in pushing beyond the status quo to produce truly extraordinary results. We’re uniquely positioned because we operate in many different industries - from movies and music to video games and electronics. And, with offices around the globe, we benefit from a global workforce that learns and grows together through mutual respect. If you're ready to join a diverse team at an innovation-led company with the power to change lives, then we encourage you to read up on the different Sony group companies and check out our Life page. Then, get in touch, and together, let’s make the world say wow.