Sr. Site Reliability Engineer
CentralReach2 months ago
Holmdel, NJ, USASenior
Base Salary
$160k - $180k/yr
Responsibilities
- Own production reliability, including availability, latency, performance, capacity planning, monitoring, emergency response, and uptime.
- Define and improve SLOs, SLIs, error budgets, actionable dashboards, and observability practices.
- Analyze and resolve operational issues affecting service reliability and SLO performance.
- Build and automate multi-environment observability capabilities and capacity forecasting.
- Reduce operational toil and improve development velocity through automation and continuous improvement.
- Provide incident, change, and problem management, including root cause analysis, service restoration, runbooks, and standard operating procedures.
- Identify data-driven opportunities to improve system architecture, availability, performance, and reliability.
- Collaborate with software engineering teams on release management, roadmap planning, and operational readiness.
- Implement and manage reliability and observability tools such as Datadog, Prometheus, and Grafana.
Requirements
- Experience with monitoring, APM, and observability tools such as Splunk, Prometheus, Datadog, and OpenTelemetry.
- Experience implementing observability strategies for logs, metrics, and traces.
- Strong understanding of CI/CD practices and tools such as Jenkins, GitHub Actions, GitLab, Argo, and Kargo.
- Strong understanding of major cloud providers, preferably AWS, and cloud-native infrastructure concepts.
- Strong understanding of containerization technologies, including Kubernetes and Helm.
- Experience with one or more programming languages such as Java, Python, or Go.
- Familiarity with .NET application development.
- Strong understanding of Linux, Windows, software development, systems, networking, and cloud concepts.
- Experience using AI to improve productivity and amplify technical skills.
Benefits
- Base salary range of $160,000–$180,000 USD.
- Comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave for full-time employees.
- Hybrid work schedules with collaborative offices in Ft. Lauderdale, Florida; Holmdel, New Jersey; and Verona, Italy.
- Career development support, wellness programs, and opportunities to give back through the CR Cares™ community engagement initiative.
Tech Stack
Categories
Site Reliability
About CentralReach
CentralReach builds cloud software for autism and intellectual/developmental disability care, including practice management, EHR/clinical data collection, scheduling, billing, payroll, and learning management. It sells subscriptions and related services to ABA therapy providers, multidisciplinary clinics, special-education programs, and employers supporting neurodiverse workforces. Founded in 2010 and headquartered in Fort Lauderdale, Florida, CentralReach is privately held and part of Roper Technologies.