16 days ago
Ōsaka, JapanSenior
Responsibilities
- Exceed sales targets while serving as a technical advisor and customer advocate.
- Present Netskope’s cloud security architecture and solutions to security leaders, architects, CISOs, and CIOs.
- Create and deliver product demonstrations, presentations, seminars, and conference presentations.
- Gather customer technical requirements and position Netskope as the solution that addresses business needs.
- Develop best practices, win strategies, evaluation test plans, and Proof-of-Concept/Proof-of-Value exercises.
- Lead customer and partner evaluations through successful completion.
- Support customer success, resolve satisfaction issues, and escalate issues cross-functionally when needed.
- Provide customer feedback and feature requests to Product Management.
- Analyze competitive solutions, respond to RFIs/RFPs, and work trade shows as necessary.
Requirements
- 7+ years of relevant experience as a Solutions Engineer or Systems Engineer with a record of presenting technical information to business executives or architects.
- Strong customer empathy, revenue and growth orientation, communication skills, presentation skills, public-speaking ability, and customer-service focus.
- Ability to work from whiteboard-level discussions with security architects through executive-level influence with CISOs.
- Hands-on experience installing, configuring, and administering Linux, macOS, and Windows systems.
- Proficiency with mobile device technologies, including MDM/MAM, Android, and iOS.
- Knowledge of certificates, key management systems, HSM, and related protocols.
- Hands-on information security experience with Web Proxy, NGFW, Security Gateways, remote access, site-to-site VPN, SAML/SSO, DLP, data security, and regular expressions.
- Experience with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR, SD-WAN deployments and integrations, Active Directory Services, and ADFS; Azure AD knowledge is desired.
- Experience with AWS, Azure, GCP, and cloud-based SaaS, IaaS, and PaaS technologies.
- Working knowledge of the threat landscape and ability to explain complex technology trends and behaviors clearly.
- Bachelor’s degree required, preferably in computer science or a related field.
- Preferred qualifications include Python scripting, REST APIs, cloud security vendor experience, relevant security certifications, Agile Scrum or project management certifications, and advanced network technology certifications.
Benefits
- Osaka-based role with heavy travel within the region and occasional travel to support company engagements in the US.
- Employees are supported through continuous education and mentorship.
- The role offers executive-team support and the opportunity to influence customer success, product direction, and business growth.
Tech Stack
Categories
Solutions Engineering
About Netskope
Netskope builds cloud security and networking software for enterprises, bundling CASB, SWG, ZTNA, DLP, and an enterprise browser in the Netskope One Security Service Edge/SASE platform. It sells subscriptions and services to security and networking teams to protect data and manage access across SaaS, web, private apps, and public cloud. Founded in 2012 and headquartered in Santa Clara, California, Netskope says it serves thousands of customers, including dozens of Fortune 100 companies.