8 months ago
Base Salary
$225k - $350k/yr
Responsibilities
- Own the design and evolution of core platform and systems architecture
- Lead complex technical initiatives end-to-end from concept to production
- Make technical decisions balancing speed, reliability, and scale
- Raise the technical bar through design reviews, mentoring, and hands-on leadership
- Partner with product to translate business needs into robust technical solutions
- Identify and resolve performance, scalability, and reliability bottlenecks
- Help define engineering best practices as the team and platform scale
Requirements
- 9+ years of experience building and operating production systems
- Experience operating at Staff or Principal level or equivalent scope
- Strong systems design skills and ability to reason about technical tradeoffs
- Experience building or scaling platforms used by real customers at meaningful volume
- Ability to own ambiguous problems, define solutions, write code, review designs, and unblock teams
- Bonus experience with distributed systems, Voice AI, real-time systems, APIs at scale, infrastructure/platform work, or developer-facing products
Benefits
- 100% medical, dental, and vision insurance coverage
- $70/day DoorDash credit for breakfast, lunch, dinner, and snacks
- $200/month wellness reimbursement
- $300/month commuter reimbursement
- $75/month phone bill reimbursement
- $50/month internet reimbursement
- Redwood City, California location with 100% relocation provided
- US work-authorization sponsorship may be available for qualified candidates
About Retell AI
Retell AI builds a voice AI agent platform and APIs that let businesses automate inbound and outbound phone calls for sales, support, and operations. It offers cloud SaaS and developer tools to build, test, deploy, and monitor agents that integrate with telephony and CRMs, serving industries such as healthcare, insurance, financial services, and logistics. Founded in 2023 and headquartered in Redwood City, California, it is privately held and backed by Y Combinator.