Infrastructure Engineer
Content Guru24 hours ago
Campbell, CA, USAMid Level
Responsibilities
- Design and implement scalable, resilient infrastructure with zero-downtime deployment practices.
- Manage and maintain the development platform supporting product build, testing, and release.
- Contribute to infrastructure-as-code, CI/CD pipelines, containerization, and orchestration.
- Automate workflows and processes to improve operational efficiency.
- Develop monitoring and observability strategies and support platform reliability.
- Participate in incident response, threat simulation, troubleshooting, and operational runbooks.
- Collaborate with development teams to resolve technical issues and support deployments.
- Design for high availability, disaster recovery, security, and compliance in a global environment.
Requirements
- At least 2 years of experience in platform engineering, DevOps, infrastructure operations, or a related infrastructure role.
- Bachelor’s degree in Computer Science, a STEM field, or equivalent experience.
- Strong scripting and automation skills, such as PowerShell and Python.
- Familiarity with operating systems, cloud technologies, hardware, containerization, and orchestration.
- Experience or understanding of Docker and Kubernetes.
- Understanding of security principles and monitoring practices is desirable.
- Strong troubleshooting, problem-solving, communication, attention-to-detail, and pressure-management skills.
Benefits
- The role is based at a company head office; the description references both Bracknell, Berkshire and Campbell, California.
- The position supports a global, always-on environment and collaboration across international offices.
- Content Guru is an equal opportunities employer committed to an inclusive workplace.
Tech Stack
Categories
About Content Guru
Content Guru builds storm, a cloud contact center and customer experience platform used by enterprises and public-sector organizations to handle omnichannel communications, integrate with back-office systems, and apply AI for automation and analytics. The company earns revenue through subscriptions and managed services for customer engagement. Founded in 2005 and headquartered in Bracknell, Berkshire, it is privately held and serves regulated sectors including finance, emergency services, and government.