8 months ago
Athens, GreeceMid Level
Responsibilities
- Serve as the on-call first responder for platform incidents and lead end-to-end triage and resolution.
- Coordinate with DevOps and Engineering and own post-incident reviews and corrective actions.
- Own alerting, dashboards, log aggregation, distributed tracing, and service health standards.
- Define and track Service Level Indicators and Objectives, analyze reliability trends, and reduce alert noise.
- Drive platform, configuration, architecture, and operational improvements to reduce incident frequency and blast radius.
- Build runbooks, self-healing scripts, and automated remediation tooling.
- Partner with Engineers and DevOps on reliability in releases, capacity planning, load testing, and infrastructure hardening.
- Participate in release planning as a reliability gate for critical deployments.
Requirements
- At least 3 years of experience in SRE, platform engineering, or a senior TechOps role.
- Hands-on experience owning an on-call rotation.
- A track record of leading post-incident reviews and delivering action items.
- Experience in iGaming, fintech, or another regulated 24/7 industry is a significant advantage.
- Ability to make sound decisions under pressure and investigate the underlying causes of failures.
Benefits
- Hybrid workplace in Athens, Greece.
- Full-time employment.
- Competitive salary and bonus scheme.
- Group health and medical insurance package.
- Equipment provided for the role.
- Career development, performance management, and training opportunities.
- Free access to the in-house gym.
- Shuttle buses and carpooling options.
- International, inclusive, and multicultural team environment.
- Company events, sports, and team-building activities.
Categories
Site Reliability
About Novibet
Novibet builds and operates an online sports betting and casino platform for consumers, monetizing through sportsbook margins and gaming revenue. Founded in 2010 and headquartered in San Gwann, Malta, the privately held company runs a proprietary betting stack and serves customers across Europe and the Americas, including Greece, Ireland, Cyprus, Finland, Brazil, Mexico, Chile, and New Zealand, with tech hubs in Greece and Malta.