SRE Software Engineer III
JPMorgan Chase9 hours ago
Responsibilities
- Engineer and improve the reliability of large-scale distributed services across application, infrastructure, and data layers.
- Design automation, self-healing patterns, resilience strategies, and capacity-management practices to reduce toil and improve recovery.
- Lead high-priority incident response, issue triage, resolution coordination, and blameless post-incident reviews.
- Partner with application development teams to enable sustainable releases, safer changes, and repeatable deployments.
- Build and improve observability, monitoring, logging, tracing, alerting, and operational diagnostics.
- Analyze incidents and usage patterns to identify reliability risks and prevent customer-impacting issues.
- Participate in operational responsibilities, including on-call rotations as needed.
- Use and validate enterprise-authorized AI-assisted development tools for coding, refactoring, testing, troubleshooting, and documentation.
Requirements
- Formal software engineering training or certification plus 3+ years of applied experience.
- Hands-on production software development experience in a general-purpose language such as Python, Java, or shell scripting.
- Experience operating and improving distributed systems in Linux/Unix environments.
- Experience with cloud and virtualization concepts, APIs, and scalable fault-tolerant services.
- Experience with monitoring and logging platforms such as Dynatrace, Splunk, Grafana, or cloud-native telemetry tools.
- Working knowledge of version control and modern software delivery practices, including Git-based workflows and CI/CD.
- Strong critical thinking, incident leadership, and cross-functional communication skills.
- Hands-on experience with enterprise-authorized AI-assisted software development tools and the ability to evaluate, validate, and refine generated outputs for correctness, performance, and security.
- Understanding of responsible AI use, data sensitivity, secure input/output handling, and resiliency and security expectations.
- Preferred: Kubernetes and containerized workload experience, developer-experience or engineering-standard frameworks, performance testing, bottleneck analysis, capacity planning, and production administration of application servers, web servers, and databases.
- Preferred: cloud architecture or data-platform certification, such as AWS Solutions Architect or equivalent, and 5+ years of related industry experience.
Benefits
- Competitive total rewards package and benefits based on eligibility.
- Comprehensive health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Eligible roles may include commission-based pay or discretionary incentive compensation in cash and/or forfeitable equity; compensation figures are not specified.
- Equal opportunity employment and reasonable accommodations for religious practices, mental health, and physical or disability needs.
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.