23 hours ago
Paris, France or London, United KingdomSenior
Responsibilities
- Partner with Account Executives, Customer Success, Product Marketing, Product, and Enablement to support complex sales cycles.
- Conduct discovery calls, understand customer environments and business challenges, and translate requirements into technical solutions and business value.
- Design and deliver compelling product demonstrations, POCs, pilots, readouts, workshops, and executive presentations.
- Address technical objections and integration concerns while advising on platform capabilities, APIs, SDKs, security, compliance, identity, and scalability.
- Develop reusable demo assets, integration templates, use cases, industry playbooks, objection handling materials, and competitive resources.
- Build relationships with executive champions and support account strategy, competitive positioning, opportunity assessment, and forecasting.
- Share customer and prospect feedback with Product and pre-sales leadership to influence the roadmap.
- Brief Customer Success on technical context and champion relationships to support production deployments.
- Review and enhance enablement content and deliver or evaluate team certification as needed.
- Travel to key customers for discovery, executive conversations, and onsite demonstrations.
Requirements
- 5+ years of presales, solutions engineering, or customer-facing technical experience at SaaS companies.
- Fluency in French and strong communication skills for executive and technical audiences.
- Experience with consultative discovery, stakeholder management, technical presentations, and translating technical requirements into business value and ROI.
- Technical depth in at least one area such as creation flows, APIs, integrations, LMS, HCM, CRM, identity, security, or compliance.
- Familiarity with MEDDPICC and Command of the Message sales methodologies.
- Ability to explain complex AI and integration concepts clearly to technical and non-technical audiences.
- Ability to manage multiple POCs, demos, and customer conversations while meeting deadlines.
- Collaborative, organized, self-motivated, consultative, and product-oriented approach.
- Willingness to travel and visit customers.
- Ability to work effectively with executive decision-makers and technical stakeholders, including IT, security, and developers.
Benefits
- Ideally based in Paris with access to the Paris office, or based in the UK with access to the London office.
- Expected to spend two days per week in either the Paris or London office.
- Opportunity to join a founding presales role supporting expansion across France and Southern EMEA.
- Willingness to travel for customer discovery, executive conversations, and onsite demos is required.
Categories
Solutions Engineering
About Synthesia
Synthesia builds an AI video creation platform that lets businesses generate videos from text using avatars, voiceovers, and templates, with enterprise controls for scale and compliance. It operates a cloud-based subscription model serving training, internal communications, and marketing teams. Founded in 2017 and headquartered in London, the privately held company reports widespread adoption across the Fortune 100.