OpusClip

Customer Experience Test Automation Intern

OpusClip
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2 days ago
Burnaby, CanadaIntern

Responsibilities

  • Mine customer conversations and bug tickets, reproduce reported failures, and create automated UI end-to-end tests tied to real customer workflows.
  • Break workflows into steps, decision points, and failure modes, rank them by customer impact, and maintain reusable workflow documentation.
  • Use Claude Code or Codex to scope, implement, review, and iterate on automation while helping CX teammates adopt AI-assisted workflows.
  • Open pull requests, follow branching and merge conventions, respond to code review, and report flaky or failing tests with reproduction steps.
  • Document product gaps with customer context, business impact, and proposed priority for Product and Engineering.

Requirements

  • Must have hands-on experience building and shipping a real side project, internal tool, or script with AI assistance.
  • Must be able to read Python and JavaScript/TypeScript and identify obvious bugs without necessarily writing either language from scratch.
  • Must demonstrate a testing mindset, including identifying happy paths, edge cases, failure modes, and user-impact priorities.
  • Must show customer empathy, clear communication, cross-functional collaboration, business-impact reasoning, and the ability to map workflows into discrete moments.
  • Video editing or media experience and familiarity with Claude Code or Codex are nice to have.
  • Basic familiarity with browser DevTools, Git branches, commits, pull requests, and code review is nice to have.
  • Applicants should provide a link to something built with AI assistance and explain what it does and what the model got wrong.

Benefits

  • Four-month co-op in Vancouver beginning January 7, 2027, with the option to extend for an additional eight months.
  • Opportunity to own and ship a real test battery protecting paying customers, with contributions in production repositories.
  • Daily practical experience using AI coding tools, plus direct access to CX, Product, and Engineering teams.
  • Manager support and an explicit pathway for strong CX team members to move into technical roles.
OpusClip

About OpusClip

51-200 employees

OpusClip builds an AI video editing platform that converts long-form videos into short, social-ready clips for creators, marketers, and businesses. The product is offered as a web app with subscription plans and tools for captioning, reframing, and platform-friendly formatting. Founded in 2022, the privately held company is headquartered in Mountain View, California.

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