6 hours ago
London, United KingdomStaff+
Responsibilities
- Design end-to-end enterprise commerce solutions spanning storefronts, mobile apps, commerce platforms, data, ERP, and back-office systems.
- Run client discovery workshops, build senior stakeholder relationships, and lead governance and technical growth conversations.
- Produce architecture diagrams and solution designs covering search, content, order management, product information, payments, data, and integrations.
- Guide platform selection and replatforming from monolithic to composable architectures, considering cost, speed, risk, and operating model.
- Design enterprise-scale integrations with ERP, order management, warehouse, customer data, and analytics systems.
- Shape mobile commerce and omnichannel strategies across native, cross-platform, headless, web, store, and marketplace channels.
- Build business cases, value models, roadmaps, proposals, effort estimates, and pitch presentations.
- Create demo storefronts, prototypes, and proofs of concept to demonstrate proposed solutions.
- Ensure sold solutions can be delivered through effective handover and continued delivery assurance.
- Maintain market and partner knowledge across commerce, cloud, AI, and agentic commerce.
Requirements
- Extensive senior experience in enterprise commerce within retail, consumer brands, B2B, digital agencies, consultancies, or large brands.
- Strong working knowledge of Adobe Commerce, Salesforce Commerce Cloud, Shopify, and composable MACH components such as commercetools, Contentful, Algolia, and Akeneo.
- Proven success shaping and winning significant commerce deals, running workshops, writing proposals, and presenting to senior audiences.
- Strong commercial understanding, including value, cost, return, revenue, conversion, margin, and cost-to-serve discussions.
- Hands-on understanding of commerce integrations with ERP, order management, product information, customer data, analytics, and enterprise integration patterns.
- Solid understanding of mobile commerce app architecture, including native, cross-platform, headless, and commerce-service integrations.
- Excellent architecture diagramming, written communication, and verbal communication skills.
- Ability to build demo stores, configure platforms, and create proofs of concept hands-on.
- Energetic, confident, and credible client presence with the ability to lead discussions and simplify complex estates.
- Preferred qualifications include Adobe Commerce, Salesforce B2C Commerce, Shopify, MACH, and AWS certifications; experience with cloud commerce, order management, product information management, marketplaces, B2B commerce, agentic commerce, ACP, AP2, A2A, AI in commerce, total-cost-of-ownership modeling, business cases, C4 models, and diagrams as code.
Benefits
- Permanent position with a benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, holiday purchase options, family-friendly policies, and retailer discounts.
- Hybrid working arrangement with teams in the office an average of four days per week.
- Career development and opportunities to grow skills while working with global brands.
Tech Stack
Categories
Solutions Engineering
About VML
VML is a global marketing and advertising agency that designs brand experiences, customer journeys, and commerce programs for large consumer and enterprise brands. It operates in 55+ markets with principal offices including New York, London, and Singapore, and is part of WPP. Notable clients include Ford, Microsoft, Coca‑Cola, and Nestlé, spanning health, retail, and technology sectors.