3 days ago
Base Salary
$70k - $94k/yr
Responsibilities
- Analyze and manage production incidents, including data patching and service restarts.
- Fulfill service requests through ad-hoc reports, analysis, and audit support.
- Create and enrich problems and update knowledge-base content.
- Coordinate with offshore support teams, business stakeholders, third-party vendors, and cross-system teams.
- Handle business communications and produce SLA and trend reports.
- Identify and build automation and continuous-improvement opportunities.
Requirements
- 6–10 years of overall experience with Java, Spring Boot, SQL, and production support.
- Knowledge of the insurance industry and applications.
- Experience coordinating with offshore teams, business stakeholders, and vendors is relevant to the role.
Benefits
- Hybrid work requiring three days per week in a client or Cognizant office in Jersey City, NJ.
- Eligibility for a discretionary annual performance-based bonus.
- Benefits and wellbeing programs supporting physical, mental, and financial wellbeing.
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.