5 months ago
London, United KingdomMid Level
Responsibilities
- Develop a deep understanding of Palantir products and operational processes.
- Participate in on-call rotations and respond quickly to mission-critical incidents.
- Diagnose, resolve, and proactively prevent issues encountered in the field.
- Collaborate with internal stakeholders to improve the scalability and reliability of Foundry workflows.
- Identify recurring pain points and inefficiencies and automate or streamline workflows.
- Advocate for and implement product enhancements based on field insights.
- Create clear, actionable documentation and share best practices across the team and organization.
Requirements
- Background in Computer Science, Engineering, Information Systems, or another technical field.
- Proficiency in Python, Java, and SQL.
- Familiarity with parallel data processing and Spark job optimization.
- Experience with root cause analysis and documenting solutions for broader impact.
- Ability to solve ambiguous technical and operational challenges independently and collaboratively.
- Strong written and verbal communication skills for working with technical and non-technical stakeholders.
- Strong organizational skills, attention to detail, and prioritization ability.
- Resourcefulness, creativity, hands-on problem-solving, continuous improvement, and knowledge-sharing orientation.
Benefits
- In-person office work is encouraged, with many teams offering hybrid options of working from home one or two days per week.
- Some roles may allow remote work on an exceptional basis from the employee’s city or country.
- Employees must be available to respond to critical outages during assigned on-call weeks, though weekend and outside-business-hours work is not otherwise required.
- Health and well-being offerings may vary by region.
Tech Stack
Categories
Forward DeployedSite Reliability
About Palantir
AI-powered automation for every decision. At Palantir, our software powers AI-driven decisions in critical government and commercial enterprises in the West, from the factory floors to the front lines. Our platforms feature advanced tools for data protection, governance, responsible use of AI, and civilian protection capabilities for defense applications. Dominate your most complex problems with Palantir.