
Senior Software Engineer, Full Stack
Customer.io5 months ago
Remote, AmericasSenior
Base Salary
$150k - $200k/yr
Responsibilities
- Build full-stack features in Go, React, and Ember for key customer workflows.
- Collaborate with teammates to turn ideas into shipped customer value.
- Share progress through short videos and thoughtful writing, and mentor other engineers.
- Evolve systems to scale with additional customers, messages, and use cases.
- Use AI agents for multi-file changes by scoping work, writing prompts, and verifying results.
Requirements
- At least 7 years of experience building and scaling backend services and product-facing features.
- Fluency in TypeScript, React or a similar frontend technology, and a statically typed backend language such as Go.
- Strong attention to frontend polish, backend performance, and overall customer experience.
- Proficiency with APIs, relational databases, and writing testable, performant code.
- Ability to own technical decisions, lead complex projects, and operate effectively in ambiguity.
- Strong product thinking, collaboration, communication, and knowledge-sharing skills.
Benefits
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for employees and their families.
- 16 weeks of paid parental leave.
- Unlimited paid time off.
- Remote-work and wellness stipends.
- Professional development budget.
- Remote-work support is referenced through a remote-work stipend.
- Virtual interviews are conducted using Zoom.
- Background checks and employment verifications are required for final candidates.
Tech Stack
Categories
About Customer.io
Customer.io builds a customer engagement and messaging platform for product and marketing teams to create automated, data-driven campaigns across email, SMS, push, and in-app channels. It operates as a SaaS subscription with integrations and real-time behavioral data routing. Founded in 2012 and headquartered in Portland, Oregon, it is used by more than 9,000 companies and delivers billions of messages for startups and global brands.