Customer.io

Senior Software Engineer, Full Stack

Customer.io
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5 months ago
Remote, AmericasSenior

Base Salary

$150k - $200k/yr

Responsibilities

  • Build full-stack features in Go, React, and Ember for key customer workflows.
  • Collaborate with teammates to turn ideas into shipped customer value.
  • Share progress through short videos and thoughtful writing, and mentor other engineers.
  • Evolve systems to scale with additional customers, messages, and use cases.
  • Use AI agents for multi-file changes by scoping work, writing prompts, and verifying results.

Requirements

  • At least 7 years of experience building and scaling backend services and product-facing features.
  • Fluency in TypeScript, React or a similar frontend technology, and a statically typed backend language such as Go.
  • Strong attention to frontend polish, backend performance, and overall customer experience.
  • Proficiency with APIs, relational databases, and writing testable, performant code.
  • Ability to own technical decisions, lead complex projects, and operate effectively in ambiguity.
  • Strong product thinking, collaboration, communication, and knowledge-sharing skills.

Benefits

  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for employees and their families.
  • 16 weeks of paid parental leave.
  • Unlimited paid time off.
  • Remote-work and wellness stipends.
  • Professional development budget.
  • Remote-work support is referenced through a remote-work stipend.
  • Virtual interviews are conducted using Zoom.
  • Background checks and employment verifications are required for final candidates.

Tech Stack

Categories

Customer.io

About Customer.io

501-1,000 employees

Customer.io builds a customer engagement and messaging platform for product and marketing teams to create automated, data-driven campaigns across email, SMS, push, and in-app channels. It operates as a SaaS subscription with integrations and real-time behavioral data routing. Founded in 2012 and headquartered in Portland, Oregon, it is used by more than 9,000 companies and delivers billions of messages for startups and global brands.

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