Site Reliability Engineer III
JPMorgan ChaseResponsibilities
- Guide and assist teammates with system designs, peer consensus, and adoption of site reliability engineering best practices.
- Design, develop, test, and implement deployment and reliability approaches with automated CI/CD pipelines.
- Use enterprise-authorized AI capabilities for incident triage, troubleshooting, post-incident analysis, and identification of recurring reliability risks or toil.
- Implement infrastructure, configuration, and network as code for assigned applications and platforms.
- Use service level indicators and objectives to identify and resolve complex problems before they affect customers.
- Improve application and platform availability, reliability, and scalability through iterative operational enhancements.
- Explore new technologies and proactively address roadblocks and business problems.
Requirements
- Formal training or certification in site reliability engineering concepts and at least 3 years of applied experience.
- Proficiency in SRE culture, principles, and implementation within an application or platform.
- Proficiency in at least one programming language, such as Python, Java/Spring Boot, or .NET.
- Working knowledge of enterprise-authorized AI capabilities for SRE workflows, including validating outputs and protecting sensitive operational data.
- Ability to validate AI-assisted operational recommendations, escalate uncertainty, and follow data-sensitivity requirements.
- Knowledge of software applications and technical processes in a discipline such as Cloud, AI, or Android.
- Experience with observability, including white-box and black-box monitoring, SLO alerting, and telemetry collection.
- Experience with continuous integration and continuous delivery tooling.
- Familiarity with containers, container orchestration, and troubleshooting common networking technologies and issues.
- Preferred experience with Grafana, Dynatrace, Prometheus, Datadog, Splunk, Jenkins, GitLab, Terraform, ECS, Kubernetes, and Docker.
Benefits
- Competitive total rewards package and role-based base salary, with eligible roles potentially receiving commission or discretionary incentive compensation.
- Comprehensive health care coverage and on-site health and wellness centers.
- Retirement savings plan and backup childcare.
- Tuition reimbursement, mental health support, and financial coaching.
- Equal opportunity employment and reasonable accommodations for religious practices, mental health needs, or disabilities.
Tech Stack
Categories
About JPMorgan Chase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.