2 months ago
New York, NY, USAMid Level
Base Salary
$160k - $200k/yr
Responsibilities
- Become an expert in Attio’s product and customer deployments across industries and departments.
- Serve as the main technical point of contact for high-value customers across pre-sales, post-sales, onboarding, and ongoing customer success.
- Architect custom solutions using Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products.
- Lead customer demos, trainings, and technical solutioning sessions remotely and occasionally in person.
- Advise customers on RevOps and GTM technology best practices.
- Partner with Account Executives to close large new business deals.
- Independently manage post-sale customer onboarding and own relationships with top accounts.
- Advocate for customer needs internally across product, engineering, and marketing teams.
Requirements
- At least 2 years of B2B SaaS experience independently managing the technical side of customer relationships before or after sale.
- Expertise architecting SaaS software deployments for clients across varied industries and use cases.
- Comfort working with APIs, no-code development platforms, and data models across SaaS products.
- Deep technical understanding of the B2B technology ecosystem, ideally including GTM technology.
- Familiarity with fast-growing startups and adaptability to a hybrid role spanning sales, onboarding, and customer success.
Benefits
- Hybrid work arrangement; the role includes customer sessions on Zoom and occasional in-person meetings.
Categories
Solutions Engineering
