3 months ago
New York, NY, USAMid Level
Base Salary
$160k - $200k/yr
Responsibilities
- Become an expert in Attio’s product and customer deployments across industries and departments.
- Serve as the main technical point of contact for high-value customers across pre-sales, post-sales, onboarding, and ongoing customer success.
- Architect custom solutions using Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products.
- Lead customer demos, trainings, and technical solutioning sessions remotely and occasionally in person.
- Advise customers on RevOps and GTM technology best practices.
- Partner with Account Executives to close large new business deals.
- Independently manage post-sale customer onboarding and own relationships with top accounts.
- Advocate for customer needs internally across product, engineering, and marketing teams.
Requirements
- At least 2 years of B2B SaaS experience independently managing the technical side of customer relationships before or after sale.
- Expertise architecting SaaS software deployments for clients across varied industries and use cases.
- Comfort working with APIs, no-code development platforms, and data models across SaaS products.
- Deep technical understanding of the B2B technology ecosystem, ideally including GTM technology.
- Familiarity with fast-growing startups and adaptability to a hybrid role spanning sales, onboarding, and customer success.
Benefits
- Hybrid work arrangement; the role includes customer sessions on Zoom and occasional in-person meetings.
Categories
Solutions Engineering
About Attio
Attio builds a customizable CRM platform for go-to-market teams, combining customer data, automation, and collaboration in a SaaS product. Companies use it to model pipelines, centralize interactions, and trigger workflows across sales and success tools. Privately held and founded in 2019, Attio is headquartered in London and backed by investors including GV, Redpoint, and Balderton.