2 months ago
Berkeley, CA, USAMid Level
Responsibilities
- Monitor and triage real-time alerts across compute, storage, network, and facility systems.
- Build preventive automation and develop monitoring-pipeline tools and integrations from APIs through alerts and actions.
- Support power, cooling, environmental, and other building management systems on the data center floor.
- Coordinate maintenance activities across teams and accurately track incidents through resolution.
- Work the overnight shift from 12 a.m. to 8 a.m., five days per week.
Requirements
- Demonstrated comfort working overnight, five days per week, in a hybrid onsite role in Berkeley, California.
- Strong Linux and command-line experience, including SSH.
- Programming or scripting experience with Python, C, C++, Perl, or Java.
- Network security fundamentals, including ACLs and firewalls.
- Ability to work independently, communicate across teams, and resolve complex ambiguous problems.
- Willingness to learn Kubernetes, Prometheus or VictoriaMetrics, Alertmanager, and building management or cooling systems.
- Preferred experience deploying agentic AI or autonomous automation for technical workflows.
- Preferred ServiceNow implementation experience and knowledge of ITSM best practices.
Benefits
- Hybrid work arrangement in Berkeley, California.
- One-year contract assignment with possible extension based on performance and organizational needs.
- Overnight schedule from 12 a.m. to 8 a.m., five days per week.
Tech Stack
Categories
Site Reliability
About Global
Global is a UK media company that operates national commercial radio brands and a large outdoor advertising network. Its portfolio includes Heart, Capital, LBC, Classic FM, Smooth, Radio X and the Global Player app for radio, podcasts and playlists. Founded in 2007 and headquartered in London, Global is privately held and earns revenue primarily from advertising across broadcast, digital audio, and out-of-home platforms, with operations across the UK and parts of Europe.